The SAP S/4HANA system and digital transformation in organizations

Abstract

In the midst of technological advances and recurrent cyber attacks that affect the data systems of different organizations, the search for automation and acceleration in a structured way are the triggers for the beginning of the modernization of processes in Information Technology (IT). The SAP system, of German origin, is considered a strong system and has been used by medium and large companies, national and multinational. It has specific characteristics, such as automation and agility for internal processes, use of robots and Artificial Intelligence (AI), all of which is stored in the cloud. A SAP system promotes improvements in customer service, inventory control and purchasing needs, avoids or minimizes product losses, streamlining sales processes, asset management and allowing greater ease in consolidating information, including for administrative, accounting and financial sectors. In this context, SAP S/4HANA, or “SAP Business Suite 4 SAP HANA”, is the newest generation of the set of business solutions; is the most advanced version, created to simplify all transactions between organizations, as well as in their internal processes. As a research methodology, bibliographical research was adopted to answer the following question: how to secure data, optimize internal processes and ensure greater agility and savings for organizations? The objective of the article is to present the concepts inherent to each of the mentioned aspects, and to demonstrate the effectiveness of using the SAP S/4HANA system.