The spiral of silence: examining how cultural predispositions, news attention, and opinion congruency relate to opinion expression

Ho, Shirley S.; Chen, Vivian Hsueh-Hua; Sim, Clarice

doi:10.1080/01292986.2012.725178

Cited by 33 publications

(24 citation statements)

References 49 publications

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“…Secondly, quantifications of variables can reveal hidden behaviours of respondents to a questionnaire, aside from an apparent result immediately observable from a descriptive analysis. Especially in public service opinion surveys, selfreported expressed opinions can be affected by how the respondents feel more or less comfortable with a particular question or with the survey in general, especially when one feels to be in the minority (Ferrari & Manzi, 2014;Ho et al, 2013;Noelle-Neumann, 1974).…”

Section: Nonlinear Principal Components Analysis (Nlpca) Is the Naturmentioning

confidence: 99%

Are they telling the truth? Revealing hidden traits of satisfaction with a public bike-sharing service

Manzi

Saibene

2017

International Journal of Sustainable Transportation

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Public bike-sharing systems are an emerging mode of transportation introduced by municipalities to solve congestion problems in metropolitan areas, especially when integrated with other types of transportation. In the last years, the number of public bike sharing services is constantly on the rise all over the world, and generally the overall satisfaction with them is high. However, satisfaction with public services is driven by mechanisms that can differ from those in the private sector. It is important to establish to what extent a high satisfaction is genuine or simply ephemeral. Even "old" public services (like public transportation) become "gold" when accompanied by the introduction of new technologies. In this paper we analyse this phenomenon using data from a satisfaction web-survey conducted among customers of the public bike sharing system 'BikeMi' in Milan, Italy, in a period when mobile technologies have been introduced to speed up the service. On simply analysing the responses to satisfaction questions, satisfaction resulted very high. However, our aim was to look for potential 'darker' sides of the service by

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Section: Nonlinear Principal Components Analysis (Nlpca) Is the Naturmentioning

confidence: 99%

Are they telling the truth? Revealing hidden traits of satisfaction with a public bike-sharing service

Manzi

Saibene

2017

International Journal of Sustainable Transportation

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“…Conforming to the dominant view leads to social approval, and non-conformists incur social penalties, such as 'losing face' (Ho et al, 2013). Conforming to the dominant view leads to social approval, and non-conformists incur social penalties, such as 'losing face' (Ho et al, 2013).…”

Section: Because Others Can Observe and Judge Such Behaviors The Fiementioning

confidence: 99%

Public Opinion As a Source of Deinstitutionalization: A “Spiral of Silence” Approach

Clemente

Roulet

2015

AMR

121

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This article develops a theoretical model to explain how public opinion can lead to the deinstitutionalization of a practice. Our model draws upon the 'spiral of silence' theory, that originated in the mass communication literature, and which suggests that social actors tend to support majority views. At the micro level, this behavior triggers a spiral of silence that leads to homogenous public opinion. We use analogical reasoning to posit the existence of a spiral of silence at the institutional field level.When public opinion becomes hostile to a particular practice, institutional fields tend to resist this external opposition. Insiders face the dilemma of whether to align with the majority view expressed by public opinion, or to comply with the one expressed at the field level. After discussing the mechanisms by which insider voices mediate and diffuse the hostility of public opinion at the field level, we discuss the boundary conditions applicable to our analogy. Our paper advances the understanding of nested and connected climates of opinion and bridges the gap between insider-and outsiderdriven deinstitutionalization.

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“…Although highly pluralistic and individualistic cultures tend to tolerate lower levels of conformity, one may find a greater spiral of silence effect in a collectivistic culture, such as South Korea, where public self-image is valued more than private self-image (E. Park, 1998). Second, although a greater spiral of silence effect can be observed in East Asian countries, only a small number of studies exist in the literature that tested the spiral of silence in the region (e.g., Ho, Chen, & Sim, 2013;S.-H.Kim, Han, Shanahan, & Berdayes, 2004;E. Park, 1998;Willnat, Lee, & Detenber, 2001).…”

Section: Introductionmentioning

confidence: 99%

Talking About Genetically Modified (GM) Foods in South Korea: The Role of the Internet in the Spiral of Silence Process

Kim

2014

Mass Communication and Society

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Using the issue of genetically modified foods, this study examines how the Internet may affect the spiral of silence phenomenon in South Korea. More specifically, we explore whether the Internet has created a social environment, where people can exchange opinions more freely without being fearful of social isolation. Analyzing data from an online survey, we first examine whether the Internet can play a role as a source of information, from which people assess the climates of public opinion. Also examined is whether the opinions of netizens can comprise another form of opinion climate, exerting pressure on one's

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The spiral of silence: examining how cultural predispositions, news attention, and opinion congruency relate to opinion expression

Cited by 33 publications

References 49 publications

Are they telling the truth? Revealing hidden traits of satisfaction with a public bike-sharing service

Are they telling the truth? Revealing hidden traits of satisfaction with a public bike-sharing service

Public Opinion As a Source of Deinstitutionalization: A “Spiral of Silence” Approach

Talking About Genetically Modified (GM) Foods in South Korea: The Role of the Internet in the Spiral of Silence Process

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