“…Ganeshan et al , 1999; Otto and Kotzab, 1999; Kotzab, 2000; Bechtel and Jayaram, 1997) present a “non‐completed” overview to various definitions of SCM. The meaning of SCM ranges from “a collaborative‐based strategy to link cross‐enterprise business operations to achieve a shared vision of market opportunity” (Bowersox, 1997) to “the integration of all key business processes across the supply chain” (Lambert and Stock, 2000; see also Bhattacharya et al , 1996; Bowersox and Closs, 1996; Cavinato, 1991; Ellram and Cooper, 1990, 1993; Houlihan, 1985; Jones and Riley, 1985; Klaus, 1998; Christopher, 1994; Metz, 1997; Tan et al , 1998; The Global Supply Chain Forum, 1998). We can summarise the ongoing discussion by introducing SCM as a strategic, co‐operation oriented, business process management concept, cutting across organizational boundaries (i.e.…”