In the face of developments in maritime transportation due to globalization, ports are tending toward new tugboat investments in order to respond to the increasing demand. Due to the high costs of tugboats, organizations may face high investment costs. It is important to determine the most suitable number of tugboats, considering the variables in a port area where towage services will be provided. In this study, a simulation model was developed to determine sufficient tugboat allocation according to some variables in ports. The simulation model was subjected to various experiments, and statistical analyses of the obtained results were performed. The relationships between the variables affecting the level of towage service were revealed.