The Suitability Evaluation of Procurement Information Systems to the Needs of Users and Management Using Human, Organization, Technology-Fit (HOT-Fit) Framework

Abstract

Management Information System (MIS) in government institutions is vital in supporting excellent services to the community. The established MIS often provides less optimum benefits since the MIS development did not go through a proper planning and was not supported by a clear IT Masterplan. Therefore, an evaluation of the MIS implementation is needed. There are three main aspects that needs to be evaluated, i.e. human, organization, and technology. The procurement unit of Malang City has an MIS for procurement submission called siBaja. It has been on production since 2016. This study aims to evaluate the suitability of siBaja based on Human, Organizationi, Technology-Fit (HOT-Fit) framework. A data was collected from end-users through a survey method. The data analysis was modeled using SEM-PLS. We found that the implementation of siBaja was not fully fit with respect to human-technology relationship. It was indicated by the absence of a significant effect between the user satisfaction and service quality variables with a significance value of 0.899 at α = 0.05. Thus, it was not fully fit for organization-technology relationship. It was indicated by the absence of a significant effect between service control, internal control variables with a significance value of 0.221 at α = 0.05.

Relationship between Organizational and Information System Users’ Satisfaction Variables: A Literature Review

“…(Amlung et al, 2020) 13 Qualitative The engagement of leadership and endusers are required during Health information technology (HIT) selection and thorough people implementation preparation, processes, and technology. (Cahyono & Suryani, 2020) 103 Quantitative Organizational factors (Service Control (SC) and internal control (IC)) were positively and significantly correlated to the Net Benefit with Users' Satisfaction (US) has on a positive and significant effect. (Koh & Kan, 2020) 634 Quantitative Students were generally satisfied with the learning management system (LMS) when it comes to the interaction quality.…”

Enablers for Adopting Restriction of Hazardous Substances Directives by Electronic Manufacturing Service Providers

“…The HOT-fit model was proposed by Yusof et al [29], drawing inspiration from the IS evaluation model developed by DeLone and McLean [68]. This assessment model encompasses various dimensions that are intrinsic to the IS itself.…”

“…This includes understanding the environmental and social impacts of their supply chain and developing strategies to reduce these impacts. EMS providers must also develop the following sustainable supply chain strategies to retain their competitiveness in the industry: (1) conduct a comprehensive material analysis of all of the components that go into an EMS's product to determine whether any of the materials contain restricted substances; (2) ensure that their materials contain no restricted substances by regularly testing products; (3) consult regulatory authorities and certification organizations to clear up any confusion over RoHS regulations; and ( 4) analyze IT and IS comprehensively to identify gaps in ensuring compliance [68] and enhance corresponding competences. By taking these steps, firms can improve their ability to obtain accurate and up-to-date Declarations of Conformity (DoCs) and ensure that their products are RoHS compliant.…”