The suppression of negative emotions in elder care

Abstract

Purpose -The purpose of this paper is to describe two studies that investigate the suppression of negative emotions in the context of elder care, including the emotional job demands that may, together with display rules, elicit negative suppression (Study 1) and the association between negative suppression and job attitudes (Study 2). Design/methodology/approach -Group interviews were conducted to understand the emotional demands of elder care (Study 1), and a survey was administered to direct care providers that included measures of negative suppression, job satisfaction, and job stress (Study 2). Findings -Difficult events with patients (e.g. deterioration) are an emotional demand that may interact with display rules to elicit negative suppression (Study 1). Negative suppression is generally associated with less favorable job attitudes, controlling for individual differences in affectivity (Study 2). Research limitations/implications -This investigation is the first both to qualitatively examine the emotional demands of elder care (Study 1) and to empirically demonstrate links between negative suppression and job attitudes (Study 2). Practical implications -Practitioners face difficulties with recruitment and retention in elder care; the results suggest that negative suppression is a possible point of intervention. Social implications -There is a shortage of direct care providers in the context of elder care, and the results of the present investigation potentially suggest how to improve working conditions. Originality/value -The focus on negative suppression in the context of elder care is unique.

Factors relating to wellbeing of foreign-born Hispanic workers

“…We followed Stanton et al's (2001) recommendations and prior researchers' approach (e.g. Gillespie et al, 2011) and scored the responses to the SIG scale with "No" ¼ 0, "?" ¼ 1.5, and "Yes" ¼ 3 for positively worded adjectives (e.g.…”

“…Gillespie et al, 2011). We followed Stanton et al's (2001) proposed conceptualization of stress in general (SIG) that encompasses two dimensions: pressure and threat (Gillespie et al, 2011). The former subscale is similar to time pressure, wherein people view their jobs as demanding, hectic, pressured; whereas the latter describes "threatening 687 Wellbeing of foreign-born Hispanic workers and negative quality of the work experience" (Stanton et al, 2001, p. 876).…”

“…These perceptions do not refer to any specific stressors or strains, but measure overall self-reported job stress (e.g. Gillespie et al, 2011). We followed Stanton et al's (2001) proposed conceptualization of stress in general (SIG) that encompasses two dimensions: pressure and threat (Gillespie et al, 2011).…”

FSSBs and Elderly Care: Exploring the Role of Organizational Context on Employees’ Overall Health and Work–Family Balance Satisfaction

“…Subordinates' Elderly Care Responsibilities as Second-Stage Moderators Furthermore, we propose that for subordinates with elderly care responsibilities, the positive impact of FSSBs on their overall health and work-family satisfaction is likely to strengthen. Elderly care responsibilities are usually focused on the declining health and death-related problems of parents, which negatively impacts on the well-being of caregivers (Gillespie, Barger, Yugo, Conley, & Ritter, 2011). As such, elderly care can thwart the employees' functioning at work, because it usually focuses on the declining life cycle of parents, who require time, energy and attention (e.g., dealing with their medical problems, providing emotional, cognitive, and financial support to them; Cavanaugh, Boswell, Roehling, & Boudreau, 2000).…”

Zahteve po regulaciji čustev in napovedi čustev glede pričakovanih organizacijskih sprememb

“…To maintain a positive emotional bond with the care recipients and their families, eldercare workers must exhibit a variety of emotion regulation strategies (Henderson, 2001), such as displaying positive emotions (e.g., joy, confidence etc.) and inhibiting the expression of negative emotions when dealing with patient deterioration or patient aggression (Gillespie, Barger, Yugo, Conley, & Ritter, 2011). The eldercare profession was therefore deemed to be an adequate field to study the forecasting of work-related affect and the moderating role of emotion regulation requirements.…”