The Use Behavior of Tracking and Tracing Services in E-Commerce Logistics

Abstract

An increasing business transaction can cause rapid growth in online shops and marketplace. One of the affected is an online shop. From several logistic services, tracking and tracing information services are the main focus in this study because online shops as the business partner have a lack of attention in these services. The objective of this study is to investigate the factors of online shop behavior in using tracking and tracing information services.This study used a unified theory of acceptance and use of technology (UTAUT) as the framework. The quantitative data were collected through questionnaires from 207 samples of online shops selling women’s fashion and listed in the marketplace. Data were analyzed using structural equation modeling (SEM) with LISREL 8.70.The result of this study found that “the intention to use” the tracking and tracing information services depend on the effort expectancy (EE) dan social influence (SI), while “user behavior” depends on facilitating condition (FC) and the intention to use. The ease of access factor and learning the tracking and tracing information services are the important factors for the intention to use, whereas electronic devices and internet network factors used by the online shops are the main factors for the user behavior. Logistics companies need to provide information services that can help the online shops in controlling their goods in a good way where the ease of access and learning become the main focus that needs attention. Furthermore, online shops need to facilitate their admins with technological devices and a good internet network to make the admins easy to access information services.

Control Optimization Design of Radio Frequency Identification Technology in IoT Express Logistics Distribution System

“…In response to the above problems, the author proposes a method based on RFID and sensing technology in crossborder e-commerce logistics and distribution [3]. e method is mainly: (1) e RFID system continuously collects the phase information reflected back by the tag according to the given frequency, processes the phase, and estimates the radial velocity based on the RFID phase difference, at the same time, the laser ranging sensor continuously emits scanning lasers to the environment to be measured according to the set frequency, each frame of laser can represent the state of the environment at that moment, cluster discrete laser points, and cluster information according to adjacent moments, estimating the radial velocity of each object in the environment based on laser clustering [4]. (2) Identify and locate multiple moving targets in a simple indoor environment: radial velocity similarity is calculated for each time window using the time sliding window according to the similarity change algorithm.…”

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Study on Cold Chain Logistics Operation and Risk Control of Fresh e-Commerce Products

“…Yiguo.com was first established in 2005, and the Tuotuo commune emerged in 2008. Such e-commerce platforms are small-and medium-sized e-commerce companies that achieve vertical sales in smaller areas [7].…”

Digital Analysis of Logistics and Supply Chain Management Innovation of E-commerce Enterprises in Green Economy

“…Most of them take online shopping to meet the needs of daily life. On the other hand, the road blockade, stopping production and other issues also pose a challenge to the e-commerce industry [4][5]. The U.S. "Business Week" first put forward the "green economy", the green economy era of more interoperability of information, more intense competition, showing low unemployment and high growth.…”