2019
DOI: 10.1016/j.annals.2018.10.003
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The value of souvenirs: Endowment effect and religion

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Cited by 45 publications
(37 citation statements)
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“…This relationship has been studied in the tourism industry, showing that trust, quality of service and perceived value all have a positive and significant effect on customer satisfaction and that, in turn, satisfaction has a positive influence on customer loyalty [115,116]. There are also studies that confirm this relationship for the Jewish collective with products such as kosher food [117] or souvenirs [118]. The loyalty of Jewish people at Jewish heritage sites is determined by both the expected and perceived quality of the heritage site.…”
Section: Discussionmentioning
confidence: 86%
“…This relationship has been studied in the tourism industry, showing that trust, quality of service and perceived value all have a positive and significant effect on customer satisfaction and that, in turn, satisfaction has a positive influence on customer loyalty [115,116]. There are also studies that confirm this relationship for the Jewish collective with products such as kosher food [117] or souvenirs [118]. The loyalty of Jewish people at Jewish heritage sites is determined by both the expected and perceived quality of the heritage site.…”
Section: Discussionmentioning
confidence: 86%
“…Algunos estudios y proyectos sobre este tema analizan el comportamiento del consumidor respecto a las creencias que poseen los compradores como en la investigación realizada por Shtudiner Klein, Zwilling et al (2019), donde se analizan a turistas en Israel y su accionar al adquirir diferentes tipos de suvenires que corresponden a iconografía Cristiana y Judía además de otros productos no relacionados con estas creencias, dando como resultado una alta preferencia hacia elementos religiosos, mostrando cómo la fe incide en el consumidor mucho más que la utilidad del producto. En este punto también se relaciona al valor intrínseco del suvenir, Estévez & Sánchez (2012) se refieren a estos objetos como aquellos que son despreciados y vistos como elementos de mal gusto o despilfarro, pero esto cambia al darle un valor simbólico, que convierte al artículo en un elemento preciado que ocupará un espacio especial dentro del hogar del comprador.…”
Section: Desarrollo Iconografía Artesanía Suvenires Y Su Consumounclassified
“…Souvenirs are perceived not only by their utility, but also by their meaningfulness [7]. They fit into the duality of the sphere of cultural meanings, pointed out by C. Geertz.…”
Section: Literature Reviewmentioning
confidence: 99%