Theory construction in design research: criteria: approaches, and methods

Friedman, Ken

doi:10.1016/s0142-694x(03)00039-5

Cited by 283 publications

(175 citation statements)

References 6 publications

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“…Each school consists of a set of recommended procedures, which are the result of a design activity where certain design goals have been set out (Friedman, 2003). These goals show what a systems developer can expect to achieve when using a specific method (Goldkuhl, Lind, & Seigerroth, 1997).…”

Section: Perspective and Theoretical Framework Adaptedmentioning

confidence: 99%

Public e-service development: Understanding citizens' conditions for participation

Holgersson

Karlsson

2014

Government Information Quarterly

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a b s t r a c t a r t i c l e i n f o Available online xxxx Keywords:Public e-services E-government Public e-service development User participation For decades, user participation has brought value to various systems development projects. Today, there are expectations that public e-service development will experience the same benefits. However, existing research has shown that introducing user participation into public e-service development can be challenging. In this study, we interviewed citizens in order to explore their willingness and ability to participate in public e-service development according to three user participation schools: User-Centred Design, Participatory Design and User Innovation. Our findings show that citizens in general are willing to participate, but their ability to do so is limited. Based on our findings, we developed nine propositions to explain citizens' willingness and ability to participate in public e-service development. The propositions contribute to practice by acting as a tentative guide for systems developers when they use user participation schools as inspiration in public e-service projects. They also act as a starting point for future research into conditions for user participation in public e-service development.

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Section: Perspective and Theoretical Framework Adaptedmentioning

confidence: 99%

Public e-service development: Understanding citizens' conditions for participation

Holgersson

Karlsson

2014

Government Information Quarterly

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“…The ongoing controversies regarding the scientific validity of PBDR (Friedman, 2003) indicate that its theoretical underpinnings are still improvable. The standard reaction to this challenge consists in the eager adaptation to established scientific standards from other disciplines such us the Social Sciences.…”

Section: Introduction and Framing Of The Argumentmentioning

confidence: 99%

The strengths / limits of Systems Thinking denote the strengths / limits of Practice-Based Design Research

Jonas

2014

FormAkademisk

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“…It was therefore decided to consolidate and build on the work of Ehlers (2013Ehlers ( , 2014 by developing a conceptual definition of PLQ as a theoretical construct, and testing the validity of a newly conceptualised theoretical construct in accordance with a reliable validation methodology (Cresswell 2014;Friedman 2003;Gay & Weaver 2011;Snow & Thomas 1994).…”

Section: Research Objectivementioning

confidence: 99%

Conceptualising primary labour relationship quality

Ehlers

2017

SAJEMS

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Labour relations is a field of study that examines all forms of relationships that occur between any number of people who are related through some or other form of labour, and the internal and external environmental variables that influence the expectations, perceptions and behaviour of primary and secondary relationship stakeholders. Labour relations can occur at different levels, for example, supervisory, departmental, organisational, industrial, national or international. However, most individual labour relationship exchanges will typically occur between individual subordinates and their supervisors within their unique workplace environment. Such relationships can subsequently be regarded as primary labour relationships, which are different from secondary labour relations that occur between groups of employees, or their representatives, and their employers, or their representatives. It should be noted that authors often use the term employment relations to describe primary and secondary labour relationships. However, the term primary labour relations will be preferred in this study to ensure focus on labour relationship behaviour in supervisory relationships. In this context, tertiary labour relations will be regarded as relationships between organised groups of employees and employers, or their representatives and the state, as well as other macro-level stakeholders (Bendix 2015;Nel et al. 2016; Venter & Levy 2015).The work-related expectations, values, attitudes, perceptions and behaviour of subordinates can be influenced by supervisory behaviour in a variety of ways (Robbins & Judge 2013). Perceived organisational support (POS) theorists believe that subordinates in supervisory relationships regard the values and behaviour of their immediate supervisors as the values and behaviour of the employer as a whole (Shanock & Eisenberger 2006). In addition to their routine supervisory duties, South African supervisors are also expected to deal effectively with a variety of dynamic Background: A typology of desirable social conditions in supervisory relationships suggested that such conditions may also be desirable in other forms of labour relationships. A literature review confirmed that trust, compliance, fairness and good faith can be confidently regarded as universally desirable social conditions in all forms of individual or collective labour relationships between employers and employees.

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Theory construction in design research: criteria: approaches, and methods

Cited by 283 publications

References 6 publications

Public e-service development: Understanding citizens' conditions for participation

Public e-service development: Understanding citizens' conditions for participation

The strengths / limits of Systems Thinking denote the strengths / limits of Practice-Based Design Research

Conceptualising primary labour relationship quality

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