“…In critical care nursing, where technology can act as a barrier (Johns, 2005) and compromise nurse‐patient communication, it can be very difficult to develop therapeutic relationships. Down (2002) warns that without these, nurses are reduced to objective technologists, while patients become objects to be examined and evaluated. However, critical care nurses are very creative in overcoming the barriers to communication (Bergbom‐Enberg and Haljamae, 1993) as well as minimizing the negative effects of the technological environment (Dyer, 1995; Dyson, 1999; Granberg et al , 2001) in order to engage in relationships with critically ill patients and their families.…”