“…In her research on men in open prison conditions serving indeterminate sentences, Pennington (2015) includes examples of prisoners being delayed in their progression or release for a host of reasons that are reflective of systemic inefficiency: being unable to access courses that their sentence plans required them to undertake; being required to complete courses that no longer existed; or waiting years to be assessed for interventions for which they were then deemed unsuitable. A number of official reports corroborate this picture of systemic shortcomings in the delivery of offender management (see, for example, HM Inspectorates of Probation and Prisons, 2013; HMI Prisons, 2019; HMI Probation, 2019; see also Millings et al., 2019a). These include missing, poor-quality and overdue sentence plans, insufficient face-to-face contact between prisoners and offender supervisors, poor comprehension among prisoners of ‘what they had to do to achieve the objectives set for them’ (HM Inspectorates of Probation and Prisons, 2013, p. 28), the delivery of interventions not in accordance with sentence plan objectives, ‘no alternative offence-focussed work […] for prisoners deemed too low risk for accredited programmes for sex offenders’ (HMI Prisons, 2019, p. 42), and a lack of access to accredited courses.…”