Time to care: a patient‐centered quality improvement strategy

Brunoro‐Kadash, Cheryl; Kadash, Nick

doi:10.1108/lhs-02-2013-0011

Cited by 12 publications

(6 citation statements)

References 28 publications

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“…Not only multidisciplinary and diverse teams are more and more involved in clinical practices and medical innovation (Cobianchi et al, 2020b;Qadan et al, 2020;Saini et al, 2012), but the patient plays a central role in the co-production of the healthcare products or services (Batalden et al, 2016;Elwyn et al, 2019). In the modern healthcare scenario, patients are more and more engaged in the co-design (Hussain and Sanders, 2012;Reay et al, 2017) and co-production of their needed services (Biancuzzi et al, 2020;Dal Mas et al, 2020a), in a patient-centric perspective (Brunoro-Kadash and Kadash, 2013).…”

Section: Introductionmentioning

confidence: 99%

Knowledge Translation in the Healthcare Sector. A Structured Literature Review

Mas¹,

García-Pérez²,

Sousa³

et al. 2020

EJKM

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Knowledge translation can be understood as the ability to translate concepts between different contexts by stakeholders who have different skills, aims, and even feelings in their relation to such concepts. Knowledge translation tools allow for the effective transfer of existing knowledge as well as the emergence of new knowledge of value to some or all of the stakeholders involved in the process. Knowledge translation is particularly challenging in healthcare and medicine, where different practitioners (e.g. physicians, biologists, engineers, researchers) and professionals need methodologies and tools to communicate and share knowledge among them and with patients in an effective manner. To better understand this phenomenon, we conducted a Structured Literature Review (SLR). The concepts knowledge, translation and either healthcare or medicine were used as search terms in the title, abstract or keywords on Scopus, which highlighted more than 2,000 contributions in the medical literature and only 22 in Business and Management. Our review of these documents revealed a need in the healthcare sector for better managerial and organisational practices to cope with the various challenges related to the sharing of knowledge among stakeholders. At the same time, the business and management communities appear to have made significant progress in addressing the same issues. We therefore decided to concentrate our analysis on the works published by the business and management community as a mean to highlight future research directions for the healthcare management sector. Thus, our research identifies areas of relevance which are currently underdeveloped, provides insights on both theoretical and empirical developments and offers a critique of the approaches, research frameworks and methods used, as well as emerging trends in these domains. Despite a lack of an agreed definition of the term Knowledge Translation, our findings highlight a growing interest in the topic, with most of the contributions published after 2015. Scholars have approached the term from a variety of perspectives depending on the nature of the stakeholders of relevance to their studies. Whilst there does not seem to be a predominant framework, the literature reveals several tools and techniques that are effective in enhancing Knowledge Translation in different contexts. New research opportunities in this domain emerge in terms of underinvestigated areas within the healthcare sector.

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Section: Introductionmentioning

confidence: 99%

Knowledge Translation in the Healthcare Sector. A Structured Literature Review

Mas¹,

García-Pérez²,

Sousa³

et al. 2020

EJKM

View full text Add to dashboard Cite

show abstract

“…Clinical care and quality factors refer to patient-centredness attitudes (e.g. patient satisfaction, shared decision making, 49 and perceived quality of care 50 ), the presence of supportive technology (including electronic health records), quality improvement strategies, and hospital characteristics (including regionality, volume and quality, safety, and practice variation). Therefore, clinical care and quality factors may be responsible for a large proportion of between-hospital differences in clinical outcomes.…”

Section: Clinical Care and Qualitymentioning

confidence: 99%

Please mind the gap—about equity and access to care in oncology

et al. 2021

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“…Regarding patient characteristics, sex, age, income, and duration of hospitalization are important impact factors affecting satisfaction with nursing care [ 28 , 29 , 30 , 31 , 32 ]. Regarding hospital/care characteristics, the hospital environment, quantity of nurse personnel, ward type, and behaviors of nurses are important impact factors affecting satisfaction with nursing care [ 25 , 33 , 34 , 35 ].…”

Section: Introductionmentioning

confidence: 99%

Inpatient Satisfaction with Nursing Care and Its Impact Factors in Chinese Tertiary Hospitals: A Cross-Sectional Study

Yan

Zhi

et al. 2022

IJERPH

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Aims: To evaluate the level of patient satisfaction with nursing care in China’s major tertiary hospitals, and to explore patient and hospital level factors associated with patient satisfaction, in order to provide policy implications for the evaluation and improvement of nursing care, toward a patient-centered healthcare system. Background: Patient satisfaction with nursing care has been designated as a key measure of the quality of nursing care and is one of the main focuses of the current healthcare improvement campaign in China. Methods: We participated in the 2021 China National Patient Survey and designed and administered a survey instrument with five domains, to evaluate patient satisfaction with nursing care among 24,971 inpatients from 143 tertiary hospitals across 31 provinces in China. Descriptive analysis and binary logistic regressions were utilized to assess the level of satisfaction and identify key factors related to nursing satisfaction. Results: The overall satisfaction level is high, but satisfaction with health guidance is relatively low. Patients’ sociodemographic characteristics, including age, income, and education, are significantly associated with their satisfaction. Hospital characteristics, such as geographic location, type, and nurse-to-doctor ratio, significantly impact inpatient satisfaction with nursing care. Patients of hospitals in the eastern region, general hospitals, and hospitals with higher nurse-to-doctor ratios are more satisfied with nursing care. Conclusion: More attention should be paid to equitably allocating healthcare resources among different regions, improving the management and competence of non-general hospitals, and strengthening the recruitment and retention of the nursing workforce. Moreover, patient characteristics should be considered when evaluating patient satisfaction across hospitals. Patient and Public Contribution: These findings will help us better understand patients’ satisfaction regarding nursing care in Chinese tertiary hospitals and develop targeted interventions, to establish a patient-centered healthcare system.

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Time to care: a patient‐centered quality improvement strategy

Cited by 12 publications

References 28 publications

Knowledge Translation in the Healthcare Sector. A Structured Literature Review

Knowledge Translation in the Healthcare Sector. A Structured Literature Review

Please mind the gap—about equity and access to care in oncology

Inpatient Satisfaction with Nursing Care and Its Impact Factors in Chinese Tertiary Hospitals: A Cross-Sectional Study

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