This paper considers a TMN‐based management system for the management of public ATM switching networks using a four‐level hierarchical structure consisting of one network management system, several element management systems, and several agent‐ATM switch pairs. Using Jackson's queuing model, we analyze the effects of one TMN command on the performance of the component ATM switch in processing local calls. The TMN command considered is the permanent virtual call connection. We analyze four performance measures of ATM switches—utilization, mean queue length and mean waiting time for the processor directly interfacing with the subscriber lines and trunks, and the call setup delay of the ATM switch—and compare the results with those from Jackson's queuing model.