“…The literature investigating the experience of treatment of individuals with either a serious mental illness or BPD provides useful concepts to investigate in the current study, such as trust in, and feeling understood by, treating clinicians (Buck & Alexander, 2005;Fallon, 2003;Geanellos, 2001;Langley & Klopper, 2005;MacDonald & Sheldon, 1997;Perseius, Ojehagen, Ekdahl, Asperg, & Samuelsson, 2003;Perseius, Ojehagen, Ekdahl, Asperg, & Samuelsson, 2005;Tunner & Salzer, 2006). Regarding pathways to care, Pescosolido, Brooks Gardner, and Lubell (1998) and Strike, Rhodes, Bergmans, and Links (2006) have documented with individuals with a psychotic disorder or BPD the following relevant processes: individual or supported choice; hard or soft coercion; and muddling through -concept referring to either a lack of a clear sense of agency or a high degree of ambivalence regarding treatment.…”