Tour Guiding Research

Weiler, Betty; Black, R. D. Collison

doi:10.21832/9781845414696

Cited by 55 publications

(21 citation statements)

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“…However, managing the diverse interests and needs of tour group members from various regions, occupations, and family backgrounds can be challenging. To this end, tour guides play a crucial mediating role in facilitating team relationships [72]. Specifically, tourists may have positive emotions due to the humor of the tour guide [62], while in certain ethnic and cultural areas, tour guide services have a significant impact on tourists' sightseeing intentions [73].…”

Section: Tour Guide Cultural Interpretation and Place Attachmentmentioning

confidence: 99%

Exploring the Effect of Tour Guide Cultural Interpretation on Tourists’ Loyalty in the Context of the Southern Journey by Emperor Qianlong

Shi

Ann

2023

Sustainability

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The southern journey by Emperor Qianlong left behind a wealth of cultural resources in the Jiangnan region. While elucidating the intricate facets of these diverse cultures, the tour guide adeptly fulfills the elevated cultural expectations of the tourists. This, in turn, fosters a deeper sense of attachment and loyalty towards the destination among the tourists. This study investigates the influencing mechanism of tour guide cultural interpretation (TCI) on tourists’ loyalty in the context of the southern tour by Emperor Qianlong. The research was conducted with 416 tourists from tour groups visiting Huishan Ancient Town Scenic Area. The results show that TCI has a direct effect on revisit intention (RI) and has an indirect effect on intention to recommend (IR); both memorable tourism experience (MTE) and place attachment (PA) mediate and serially mediate the association between TCI and tourists’ loyalty. The findings enrich the research on the relationship between tour guides’ interpretation and tourists’ loyalty by including MTE and PA as mediating variables.

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Section: Tour Guide Cultural Interpretation and Place Attachmentmentioning

confidence: 99%

Exploring the Effect of Tour Guide Cultural Interpretation on Tourists’ Loyalty in the Context of the Southern Journey by Emperor Qianlong

Shi

Ann

2023

Sustainability

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“…We turn now to consider guides' framing and its relationship to the tour company. Weiler and Black's (2015) observation that tour companies can leave guides little power to perform sustainability on any given tour is pertinent to this discussion. In our study, the way the tours were organized left little time for performing sustainability that was not already framed by company.…”

Section: The Complication Of Tour-logisticsmentioning

confidence: 99%

“…The extent to which, and ways in which, guides influence tourist understandings, knowledge, and behaviors of sustainability has been the focus of some international research (Powell and Ham, 2008;Randall and Rollins, 2009;Weiler and Kim, 2011;Pereira and Mykletun, 2012), without conclusive results, and to date the Norwegian context has not been studied. Some of the international research has paid attention to tour guides as potential agents of change (see Zillinger et al, 2012;Jonasson et al, 2013;Rokenes et al, 2015;Vold, 2015;Weiler and Black, 2015;Jonasson and Smith, 2017) and there is evidence of a growing research focus on "the relationship between face-toface interpretation/tour guiding and sustainability" (Weiler and Black, 2015, p. 76), at least in wildlife tourism (see Zeppel and Muloin, 2008;Ballantyne et al, 2009). Tourists' expectations about what they will experience on a tour arise partly from the information provided by tour companies (Collado et al, 2009;Skinner and Theodossopoulos, 2011).…”

Section: Introductionmentioning

confidence: 99%

Sustainability Comes to Life. Nature-Based Adventure Tourism in Norway

Rosenberg

Lynch

Radmann

2021

Front. Sports Act. Living

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This paper investigates how tourists and guides perform sustainability during adventure tourism trips in natural environments. The paper draws on empirical data from an ethnographic study of five different multi-day trips in Norway, each of which used skiing, hiking, or biking as the mode of travel. In our analysis, we focus on how the different actors understood, operationalized and practiced elements of sustainability in their everyday lives while on the trips. The paper applies a micro-sociological perspective to the nature-based adventure tourism scene where the interplay between tourists, guides, adventure activities and nature is understood as multiple dialectic performances co-produced by the different actors. Goffman's dramaturgical metaphors, and concepts of frames, appearance, and manner saturate recent research on tourism and nature guiding. This paper builds on the “performance turn” as a theoretical point of departure for understanding sustainability in nature-based adventure tourism experiences. In participant observations and post-trip interviews with Norwegian and international tourists and their guides, we found that sustainability performances were not a major aspect of the trips. We did find some performances of mainly “light” sustainability and, among them, elements of ambivalence and ambiguity. Our data indicate that some guides tread a fine line between enhancing and deepening tourists' experiences of nature and sustainability or negatively impacting the perceived enjoyment imperative of the trip. International tourists expressed deeper sustainability overall. We reflect on the relative explanatory strengths of Goffman's “frames” and interaction order, and Persson's “framing,” for understanding the interplay between guide and tourist sustainability performances and conclude with pointers for teasing out the complexities we identify.

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“…A second mechanism prompting positive tourists' experiences which includes learning and enrichment of the holiday time lies in extended pre-and post-visit information. The claims put forward by Horne and developed in considerable literature on interpretation and mindfulness (Moscardo 1998(Moscardo , 1999Weiler and Black 2014) are that an active questioning approach to the information and visited scenes promotes engagement and boosts memory for the visit (Langer 1997(Langer , 2009. Interestingly the modern literature echoes a very old admonition directed toward the young grand tourists of the eighteenth century; the advice was always to be asking questions and having offered 117 suggestions for their tourist pupils, and the further suggestion was to write down the answers (Hibbert 1969, 20).…”

Section: Questioning Information Provisionmentioning

confidence: 99%

Smart Tourists and Intelligent Behaviour

Pearce¹

2020

Handbook of E-Tourism

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This chapter offers a conceptual discussion of smart tourists by firstly addressing the complex concept of intelligence. The multiple meanings of this term and the implied links to smart tourists are used to broaden the frame of reference for much of what has been discussed in previous specific ICT work. The work then examines the meaning of intelligence and smartness in a tourism context Philip L. Pearce: deceased.

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Tour Guiding Research

Cited by 55 publications

References 0 publications

Exploring the Effect of Tour Guide Cultural Interpretation on Tourists’ Loyalty in the Context of the Southern Journey by Emperor Qianlong

Exploring the Effect of Tour Guide Cultural Interpretation on Tourists’ Loyalty in the Context of the Southern Journey by Emperor Qianlong

Sustainability Comes to Life. Nature-Based Adventure Tourism in Norway

Smart Tourists and Intelligent Behaviour

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