Tourism and Hospitality

Bell, David

doi:10.4135/9780857021076.n2

Cited by 27 publications

(14 citation statements)

References 70 publications

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“…As hospitality research continues to evolve, Bell (2009) suggested that more questions than answers will emerge. What compels the act of hospitality?…”

Section: Future Researchmentioning

confidence: 99%

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Theory of Lodging

Roberts

Young

Johanson

2019

Journal of Hospitality & Tourism Research

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For the initial development of the theory of lodging, the focus was on guest behavior in a hotel room. The theory is expanded to encompass the guest behavior in the entire hotel facility, including entrance into the lobby, private usage of the room, and time spent in such areas as the restaurant, lounge, gift shop, gym, spa, function rooms, and so on. The theory began with the observed differences in human behavior while at home versus during an overnight stay at a commercial lodging establishment. Further consideration is given to the guest behavior inside the public spaces of a hotel, which is beyond the privacy of the guest room but still within the protective boundary of the hotel building itself, and which is all a part of the lodging experience.

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“…As hospitality research continues to evolve, Bell (2009) suggested that more questions than answers will emerge. What compels the act of hospitality?…”

Section: Future Researchmentioning

confidence: 99%

“…Innkeepers common law is a series of legal precedents that govern running hotels (Bell, 2009; Pritchard & Morgan, 2006; Sandoval-Strausz, 2007). This body of rules applies to inns, taverns, motels, and hotels and is broken into three categories known as the holy trinity of hospitality: bed, board, and hearth.…”

Section: Introductionmentioning

confidence: 99%

Theory of Lodging

Roberts

Young

Johanson

2019

Journal of Hospitality & Tourism Research

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“…Bell (2009) points to the contemporary need for more hospitality research, as well as Allis and Fraga (2016) point out a shy academic production for studies on urban hospitality in Brazil. Studies about the hospitality of cities have been devoted to social values, where space has not been effectively addressed.…”

Section: Theoretical Foundationsmentioning

confidence: 99%

“…Studies about the hospitality of cities have been devoted to social values, where space has not been effectively addressed. Bell (2009) noted that over the past decade there has been renewed interest in tourism-related hospitality studies, beyond the pragmatic content of hospitality management, but they met a diversified analysis of the social sciences; especially in studies on immigration and asylum for refugees in several cities of the contemporary world.…”

Section: Theoretical Foundationsmentioning

confidence: 99%

Concepts of hospitality and its application in the built space

Oliveira

Tricárico

Rossini

et al. 2019

JHTI

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Purpose This study began with the following question: how hospitality concepts have contributed to the quality of cities and to the qualification of urban tourist destinations. Therefore, the purpose of this paper is to analyze the historical evolution of the concepts of hospitality and their implications in the contemporary concept of the hospitality of the built space. Design/methodology/approach In this study an analytical empirical approach was used, focusing on the concepts and paradigms that support the studies of the hospitality of built space. The method was based on the representation of hospitality as spatial reading indexes according to the categories of analysis: identity, accessibility, and readability, as stated by Grinover (2007), Raymond (1997) and Lynch (1997). The empirical study, in the Brazilian context, took as its object of analysis the urban hospitality of the three cities that were capitals of Brazil throughout its history: Salvador da Bahia, Rio de Janeiro and Brasília. Findings The results of the research confirm the pertinence of the categories of analysis proposed for the understanding of hospitality of the built space and proposes other categories of analysis related to accessibility in its interfaces with identity and readability. Practical implications This study can contribute with new understandings in the field of the hospitality of the built space as support to public managers and trade tourist managers that can give quality to the urban space for tourists, and for the citizens as well. Because, in the Brazilian context, the formulation of public policies for public transport services, mobility, accessibility and recreation areas are linked to public managers; in the same way that private initiatives and incentives for leisure, entertainment, and tourism are linked to the managers of the tourist trade. Originality/value New possibilities of the understanding of urban hospitality in tourist destinations by the categories of analysis listed – identity, readability and accessibility. Accessibility was the spatial condition that most needed attention as urban hospitality in the Brazilian tourist destinations studied. Otherwise, a contribution was made to the area of study in urban hospitality, given the scarcity of scientific literature on the subject.

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“…Unconditional hospitality involves "letting the other in to oneself, to one's own space" and being open to the stranger (Still, 2013, p. 13). This entails being open to risk and vulnerability, and, whilst unconditional hospitality may be difficult to provide, the lens of hospitality is seen as heralding possibilities for creating healthy and welcoming societies (Bell, 2009;Lynch, 2017).…”

Section: Creating Spaces For Engaged Collaboration Hospitality and Dialoguementioning

confidence: 99%