Tourism Crises and Impacts on Destinations: A Systematic Review of the Tourism and Hospitality Literature

Abstract

Tourism crises are important events affecting the development of destinations. However, the academic community lacks adequate knowledge from the accumulated literature on the classification attributes, spatial distribution, and impact structure of global tourism crises. This research analyzed 302 articles related to tourism crises from 1991 to 2020 drawn from the Social Sciences Citation Index database. Bibliometric and content analyses were conducted to identify the event types, regional distribution, impact structure, and synergistic factors of tourism crises. The results showed that the extant research on tourism crises has event-driven characteristics. The types of tourism crises are diverse and have multiple subcategories. The tourism crises featured in academic research are mainly events affecting Asia, Europe, and North America, reflecting their real-world distribution. The impacts of tourism crises on destinations are at three levels: macro, meso, and micro. Synergistic factors can enhance or weaken the degree of crisis impacts, which include positive, negative, and interactive factors. Research on tourism crises has substantial future scope and this investigation puts forward an agenda for this work.

Examining airline employees’ work-related stress and coping strategies during the global tourism crisis

“…The disruption in the global travel and tourism sectors caused by the COVID-19 pandemic has created significantly stressful situations for employees working in these sectors (Alonso et al, 2020), including the airlines. It has been demonstrated that external and global crises, such as economic recession, disease outbreaks and terrorist attacks, can greatly affect the hospitality and tourism industry as a whole (Duan et al, 2021). While an abundance of research has revealed the significance of IJCHM 34,10 organization-related events (e.g.…”

The Spirit of Adventure: A Driver of Attractiveness of the Hospitality Industry for Young People during a Pandemic Crisis

“…Our theoretical research model underlines the importance of the spirit of youth adventure as a critical factor that generates new knowledge and develops young people’s work-related skills and general understanding of the job environment in the sector. The results relate to the HI system’s resilience from the socioeconomic perspective, affecting the macro-, meso-, and microlevels because of the impact on individuals, including the youth, businesses, communities, and nations [ 100 ].…”

Health-Related Crises in Tourism Destination Management: A Systematic Review

“…COVID-19 received the most scholarly attention. This attention may be attributed to the fact that articles on tourism crises are event-driven [17] and to the consequences and unprecedented impacts of COVID-19 on global tourism. In terms of geographical scope, the United Kingdom was the country with the most significant number of publications.…”

“…Until recently, the outbreak of COVID-19 has drawn significant attention from tourism scholars across the world to understand the disastrous impacts on tourism [15,16]. This attention is probably due to the fact that the research on tourism crises is event-driven, which means the studies were often conducted promptly following the incidence of a particular crisis or disaster [17].…”

“…Estevão and Costa [19] looked at the types of natural disasters and their impacts, and outlined strategies developed and implemented by destination management organisations (DMOs). Duan et al [17] analysed different types of crises and provided a structural understanding of their impacts. Despite these research efforts, a systematic review that synthesises health-related crises in the tourism context is deemed necessary, since it may serve as a starting point for future research developments in the field, especially amid a global pandemic that has drastically changed the tourism landscape as we once knew it.…”