Tourism: Towards a behavioural approach

Mansfeld, Yoel

doi:10.1016/0305-9006(92)90008-4

Cited by 21 publications

(13 citation statements)

References 21 publications

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“…Other countryside resorts may be seen as catering mostly to senior citizens. Some large urban centers may be perceived as attracting crowds of foreign visitors, whereas destinations with sun, sand, and sea are perceived as a summer resort for domestic vacationers (Mansfeld 1992;Mathieson and Wall 1982;G. D. Pearce 1989;Senior 1987).…”

Section: Destination Environment and Destination Visitor Imagementioning

confidence: 99%

“…Destination atmospheric cues, such as the natural landscape, historic interests, hotel design, and tourism infrastructure, form the overall context within which tourists make travel and patronage decisions and are likely to have a significant impact on destination image (Echtner andRitchie 1991, 1993;Gartner 1989Gartner , 1993Mazanec 1994). Tourism managers realize the importance of such cues and systematically try to develop appropriate landscapes, historic aspects, and infrastructure that appeal to target tourists (Hu and Ritchie Mansfeld 1992). The role of other people in a destination (i.e., the social dimension), such as whether a destination is crowded, is also critical (McIntosh, Goeldner, and Ritchie 1995).…”

Section: Destination Environment and Destination Visitor Imagementioning

confidence: 99%

“…Past research on destination environment suggests that atmospheric cues (e.g., natural beauty, tourism infrastructure) do affect the image of the destination and the image of the visitors of the destination (e.g., Gray 1986;Mansfeld 1992;Palmer and Bejou 1995;Seyhmus and Brinberg 1997;Telisman-Kosuta 1989). That is, certain types of natural landscapes (e.g., a mixture of human, physical, and cultural environments in a European setting), accommodations (e.g., beachfront hotel), and facilities (multiple sporting resorts) are likely to engender an image of an upscale resort with affluent visitors (Riley 1995).…”

Section: Destination Environment and Destination Visitor Imagementioning

confidence: 99%

“…Indeed, research in travel and tourism has identified age as an important factor that affects tourists' choices of destinations and activities (e.g., Mansfeld 1992;Vogt 1978). For example, young tourists place more importance on activities that are prestige worthy or symbolize their novelty and diversity, whereas mature tourists tend to be more practical, and emphasize the facilities of a destination site-all of which suggests a moderation of age on the relationship between type of self-congruity and travel behavior.…”

Section: Agementioning

confidence: 99%

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Destination Image, Self-Congruity, and Travel Behavior: Toward an Integrative Model

Sirgy

2000

Journal of Travel Research

801

677

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An integrative model of destination image, self-congruity, and travel behavior is described in this article. In particular, the model postulates relationships between destination environment, destination visitor image, tourists’ self-concept, self-congruity, functional congruity, and travel behavior. Travel behavior is hypothesized to be influenced significantly by both self-congruity and functional congruity. Self-congruity is the match between the destination visitor image and tourists’ self-concept (actual, ideal, social, and ideal social self-image). Functional congruity is the match between the utilitarian attributes of the destination and the tourist’s ideal expectations related to those attributes. Self-congruity is hypothesized to influence functional congruity. It is argued that the destination environment influences the formation and change of the destination visitor image and the tourist-perceived utilitarian destination attributes.

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Section: Destination Environment and Destination Visitor Imagementioning

confidence: 99%

Section: Destination Environment and Destination Visitor Imagementioning

confidence: 99%

Section: Destination Environment and Destination Visitor Imagementioning

confidence: 99%

Section: Agementioning

confidence: 99%

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Destination Image, Self-Congruity, and Travel Behavior: Toward an Integrative Model

Sirgy

2000

Journal of Travel Research

801

677

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“…Most models on tourism destination choice include a reference to the importance of previous experience on the destination choice process, often symbolized by a feedback loop after the actual destination experience into the evaluative stages of future destination decisions [56,57,58]. Woodside and Lysonski's (1989) [58] model of traveler destination choice included previous destination experience in the traveler's variables that influence destination awareness as well as traveler destination preferences.…”

Section: Destination Choicementioning

confidence: 99%

Actual Self-Image, Ideal Self-Image and the Relation between Satisfaction and Destination Loyalty

Abdallat¹

2012

J Tourism Hospit

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Research ProblemThe model identifies factors that are likely to affect the development of the destination visitor image, such as destination location, and other destination environment cues. In addition, factors that are likely to moderate and mediate the relationship between self-congruity and travel behavior are identified and explained.Consumer research has shown that a consumer's attitude toward a product (and product purchase) is influenced by the matching of the product user image with the consumer's self-concept [1]. Indeed, consumer research has had a long tradition of addressing how selfconcept is used as a cognitive referent in evaluating symbolic cues. Product symbolic cues refer to stereotypic images of users of a product or store (example sexy, classy, fashionable, young). The same can be said in relation to a tourist's attitude toward a destination (and travel behavior). That is, tourists perceive destinations differently in terms of the destination's typical clientele or visitors. This stereotypic image of the kind of people who typically visit a given destination is referred to here as destination visitor image.The greater the match between the destination visitor image and the tourist's self-concept, the more likely it seems that the tourist has a favorable attitude toward that destination (and the more likely it seems that the tourist would visit that destination). This matching process is referred to as self-congruity. Objectives of the study: 2. To determine the relationship between self-congruity on satisfaction that will lead to destination loyalty, which subsequently has direct implication on tourism development. Scope of the StudyThe focus of this research was to determine and investigate the effects of self-congruity, the match between the visitors' destination image and tourists' self-concept (actual, ideal) on satisfaction and destination loyalty of tourist. Penang was chosen as the case study to examine these issues; used earlier on Penang is a portent tourist destination and new knowledge would contribute to sustainable tourism in the state. The respondents were randomly selected and self-administered questionnaires were distributed to them at Penang airport. Significance of the StudyThis study aim was to examine the effect of self-congruity on satisfaction and destination loyalty of tourist particularly with impact to Penang.Self-congruence is a significant area of research in consumer behavior/marketing, because it provides the marketing manager with strategic insights concerning positioning and advertising research and may also serve as a basis for market segmentation. It is important to note that because self-congruity involves a process of matching a AbstractPast research efforts in the tourism industry focused on what tourists buy, when they buy, where they buy, and how they buy, but not so much on why they buy. This question of "why" brings us to a micro-level analysis tourism development. In this context among other things, the literature explains the self concept literature ...

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Patterns of tourist destination-choice and travel behaviour among members of the urban and rural Arab community of Israel: A comparative study of Haifa and Ibilin

Mansfeld

Ya'acoub

1995

GeoJournal

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Tourism: Towards a behavioural approach

Cited by 21 publications

References 21 publications

Destination Image, Self-Congruity, and Travel Behavior: Toward an Integrative Model

Destination Image, Self-Congruity, and Travel Behavior: Toward an Integrative Model

Actual Self-Image, Ideal Self-Image and the Relation between Satisfaction and Destination Loyalty

Patterns of tourist destination-choice and travel behaviour among members of the urban and rural Arab community of Israel: A comparative study of Haifa and Ibilin

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