Toward a theoretical integration of context and competence inference research

Interpersonal communication competence in context: Assessing performance in the selection interview

“…At the very least, theoretical frameworks which assess "interpersonal" competence should be more specific about describing the contextual parameters appropriate to the model. One possible approach might be to develop theoretically informed, process models of competence that explain communication at the episodic level rather than the trait level (Spitzberg & Brunner, 1991). While this approach would not necessarily negate the use of traits, it would account for the ways in which competence dispositions operate over time in specific situations.…”

“…Recently, Spitzberg and his colleagues have begun to explore the relationships between competence traits and more contextually-spedfic judgments of competence (Spitzberg, 1991;Spitzberg & Brunner, 1991). The trait approach to competence holds that individuals have predispositions or tendencies toward communication that reflect competence across situations and contexts.…”

The Interactive Media Package for Assessment of Communication and Critical Thinking (IMPACCT©): Testing a Programmatic Online Communication Competence Assessment System

“…At its core, the conative model proposed by Spitzberg and colleagues (Spitzberg, 2000(Spitzberg, , 2009aSpitzberg & Brunner, 1991;Spitzberg & Cupach, 1984) predicts that motivation, knowledge and skills predict impressions of competence. This suggests a predictive model in which motivational, knowledge, and skills-based constructs predict molar judgments of competence.…”

“…A preliminary measure of CMC competence developed by Spitzberg (2006) was adapted for use in the IMPACCT. The a priori subscales were developed to mirror prior research and conceptualization of interpersonal competence, but as they would apply to a mediated context (Spitzberg, 1983(Spitzberg, , 2000(Spitzberg, , 2009aSpitzberg & Brunner, 1991;Spitzberg & Cupach, 1984. This part of the survey was introduced by the following phrasing:…”

Blood money: The routine violation of conversational rules

“…In previous studies, most researchers have relied on paper-and-pencil measures of competence, often using researcher-created scenarios to simulate competent or incompetent interactions (c.f., Canary & Spitzberg, 1989;Duran & Spitzberg, 1995;Spitzberg & Brunner, 1991). Certainly, these studies lay important groundwork for understanding competence, but they are limited by an individual perspective, since only a single interactant completes the questionnaire.…”