Toward a theory of competencies for the management of product complexity: Six case studies

Closs, David J.; Jacobs, Mark A.; Swink, Morgan; Webb, G. Scott

doi:10.1016/j.jom.2007.10.003

Cited by 181 publications

(171 citation statements)

References 59 publications

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“…The selection of companies for this case study follows the recommendations by Eisenhardt (1989) and Closs et al (2008 ). Before the start of the data collection process, boundaries for this research is set to ensure that the candidate's attributes are directly linked to the research questions (Closs et al, 2008).…”

Section: Methodsmentioning

confidence: 99%

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Information and Knowledge Leakage in Supply Chain

2015

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Abstract:The current world of post industrial value generation sees companies increasingly analyzing their internal operations against their external organizations to identify supply/demand fluctuations along the supply chain. Within these integrated relationships between internal and external parties in the supply chain, knowledge and information have become very important production resources. The existence and success of an increasing number of organizations strongly depend on their capabilities to utilize knowledge and information for profit generation. By managing more efficient information sharing, the volume of company confidential information passing through the supply chain increases, and this brings about more incidences of knowledge leakage and information leakage. A survey by PricewaterhouseCoopers in 2014 shows information security spending over the next 12 months would increase 60.27 percent in Asia and 48.98 percent in all regions. This emphasizes the importance of information privacy and therefore the necessity to study the information and knowledge leakage in integrated supply chain. The objectives of this study are to investigate the factors triggering information and knowledge leakage and create a mitigation framework to soften the impact of leakages on performance. The above objectives will be met by formulating and examining several hypotheses of a conceptualized information leakage (IL) and knowledge leakage (KL) framework. A case study derived from a structured interview is adopted as a methodology in this research. As a result, this paper contributes a novel theoretical model that characterizes information and knowledge leakage in an integrated supply chain. Therefore, it also adds new knowledge of managing information and knowledge leakage to supply chain management.

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Section: Methodsmentioning

confidence: 99%

“…Before the start of the data collection process, boundaries for this research is set to ensure that the candidate's attributes are directly linked to the research questions (Closs et al, 2008). The selection process began with the identification of industries which are relevant to this research.…”

Section: Methodsmentioning

confidence: 99%

Information and Knowledge Leakage in Supply Chain

2015

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“…As supply chain complexity has grown, firms have begun to encounter difficulties with moving products to market quickly, in the right quantities, and in the right locations (Closs et al, 2008). One reason for the challenge is that research has treated human resources topics such as communication and employee satisfaction as separate from supply chain management (SCM) (Moberg et al, 2002).…”

Section: Introductionmentioning

confidence: 99%

The effect of internal communication and employee satisfaction on supply chain integration

Jacobs

Chávez

2016

International Journal of Production Economics

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133

130

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“…(Bosch Sijtsema and Bosch, 2014;Cagan and Vogel, 2002;Marcus, 2005;Norman, 1998;Prahalad and Ramaswamy, 2012;Veryzer and Borja de Mozota, 2005;Zomerdijk and Voss, 2010) (Gripon and Berrou, 2011;Leung et al, 2002;Wasserman, 1994) (Bandura and Wood, 1989;Campbell, 1988;Closs et al, 2008;Frese, 2008) (Bandura and Wood, 1989;Campbell, 1988;Closs et al, 2008;Frese, 2008 (Campbell, 1988;Frese, 2008 (Ibarra, 1993;Lin, 1999;Scott, 2012 (Lin, 1999;Scott, 2012). …”

Section: 서 론mentioning

confidence: 99%

Experience Innovation and Business Strategy : Design for User Experience(UX) in New Product Development(NPD)

Shin¹,

Im²,

Lee³

et al. 2015

Journal of the Korea society of IT services

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User Experience (UX) and Experience Innovation have been emphasized in the process of New Product Development (NPD). However, previous works which were conducted within the theme of UX mostly focused on the fragmentary aspects of user's experience in a specific usage-context only. For this reason, it is always hard to deal with questions on how to define the abstract concept of UX and how to apply this important keyword in actually NPD process both for satisfying potential users and for setting a market strategy. To address this issue, we focused on the fact that UX has an aspect of composition like pattern and structure. It means that we can understand the context of UX with clarifying characteristics of relations between user and experiential objects. Also, we referred to two sub-concepts of Complexity, Density and Centrality, as representative characteristics of relations in usage-context. Based on this theoretical background, we attempted to find UX design principles and concepts for NPD from the actual example cases of products and services in the real market. From these whole study process, we expect that our findings could have implications for academic and practical areas within the theme of Human-Centered Innovation.

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Toward a theory of competencies for the management of product complexity: Six case studies

Cited by 181 publications

References 59 publications

Information and Knowledge Leakage in Supply Chain

Information and Knowledge Leakage in Supply Chain

The effect of internal communication and employee satisfaction on supply chain integration

Experience Innovation and Business Strategy : Design for User Experience(UX) in New Product Development(NPD)

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