Towards a Process Analysis Approach to Adopt Robotic Process Automation

Leshob, Abderrahmane; Bourgouin, Audrey; Renard, Laurent

doi:10.1109/icebe.2018.00018

Cited by 72 publications

(54 citation statements)

References 2 publications

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“…Recently, because of the difficulties caused by the COVID-19 pandemic, many companies have turned to robotic process automation solutions to help them overcome the challenges of the pandemic. Thus, they can "automate repetitive tasks across multiple business applications without altering existing infrastructure and systems" [13].…”

Section: Related Workmentioning

confidence: 99%

“…However, the reviewed literature highlights a predominantly positive assessment of RPA, given that its strengths outweigh its weaknesses [14]. Adopting RPA in enterprises offers many benefits, including higher productivity, improved business efficiency and accuracy, data security, scalability, auditability, low printing and storage [13]. The promises of RPA for enterprises include easy implementation at a relatively low cost compared to other solutions.…”

Section: Related Workmentioning

confidence: 99%

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Digital Transformation of Human Resource Processes in Small and Medium Sized Enterprises using Robotic Process Automation

Turcu¹

2021

IJACSA

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The aim of this paper was to obtain data and information on the digital transformation of human resource (HR) processes in small-and medium-sized enterprises (SMEs) with the help of robotic process automation (RPA), in order to increase competitiveness in the digital age. Romanian businesses are attempting to close the gap with companies in developed countries by implementing projects that allow the adoption of emerging technologies in HR departments. This paper presents some of the preliminary findings, resulted from a collaboration between a university and an SME, for the efficient implementation of specific HR processes using RPA. The paper provides a brief introduction of the RPA concept as well as a list of HR processes that can be automated within enterprises, with the benefits brought to the enterprise and employees presented in both qualitative and quantitative terms for each HR process. In addition, a case study for the automatic collection of candidates' documents and extraction of primary information about them was considered. Further on, the problems encountered during implementation were listed, along with potential solutions. Given the benefits offered, RPA could play an important role in transitioning HR functions into the digital era.

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Section: Related Workmentioning

confidence: 99%

Section: Related Workmentioning

confidence: 99%

Digital Transformation of Human Resource Processes in Small and Medium Sized Enterprises using Robotic Process Automation

Turcu¹

2021

IJACSA

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“…The business process identification stage (as-is) is carried out to study the business processes running on the e-learning system related to monitoring work carried out by lecturers such as monitoring student attendance through the attendance feature, monitoring task collection through the assignment feature, and monitoring the results of quizzes through the feature quizzes. The automation needs analysis stage is carried out to analyze business processes that have the potential to be automated by RPA or those that do not go through a process analysis approach (Leshob, Bourgouin, & Renard, 2018). The business process design stage (to-be) is carried out to model the business process according to the results of its automation needs.…”

Section: Rpa Implementation Stagementioning

confidence: 99%

Bot to Monitor Student Activities On E-Learning System Based On Robotic Process Automation (RPA)

Munawar

2021

SinkrOn

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Student activities in the e-learning system need to be monitored regularly by lecturers to observe their learning achievements. The monitoring process carried out is monitoring student attendance, collecting assignments, and taking quizzes. This will be a burden if it is done regularly, especially if the lecturer teaches many subjects. Robotic process automation (RPA) is a technology that uses software agents (bots) to imitate human work processes to be automated. The objectives of this research are (1) applying RPA technology as bots that can monitor student activity on the e-learning system (Moodle), and (2) measuring the time efficiency of RPA bots in processing their work. The research stages are divided into three, namely: the preparation stage, the RPA implementation stage, and the evaluation stage. The preparation stage is carried out to define the problem to be handled, the RPA implementation stage to develop bots using the UiPath platform, and the evaluation stage to compare the efficiency of work time between bots and manually (by humans). The RPA bot was developed on four work focuses, namely (1) attendance monitoring, (2) task collection monitoring, (3) quiz processing monitoring, and (4) email delivery automation. Efficiency testing was carried out on four test scenarios (FR1, FR2, FR3, FR4), where FR2 had the highest percentage of work time efficiency at 754%, and the lowest was in FR1 with a percentage of 165%, with an overall average efficiency percentage of 444%. Thus, through RPA technology, monitoring work becomes faster and saves effort.

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“…This development ideology is currently at the conceptual level and needs to be adapted for the corporate setting. The authors in [5] provide a four-step approach to classify if a process is RPA applicable or not. It classifies the process into the following categories-not suitable for RPA, less suitable for RPA, moderately suitable for RPA, or highly suitable.…”

Section: Literature Surveymentioning

confidence: 99%