Towards a product independent ERP training model: An Insight from a literature review

Abstract

ERP can be called as one of the most significant contributions of computer science and particularly information systems for the business environment which can support all complicated business process of an organisation including sale, purchase, warehouse and manufacturing into a single database. For such complex system like ERP, implementation involves much collaboration which raises the concern of the success of the project. Among most significant success and failure factors of ERP implementation cited in the literature are training and consultation. For many years the majority of ERP vendors promote their product specific training models as long-term and expensive allowing the organisation to gain knowledge of the ERP system and the way it handles the business process. However, recent studies showed that ERP training can be conducted in the short term and with minimum investment and yet to be effective. Findings triggered a signal and opened a new door for research to investigate vendor-independent training models that require limited investment in training and consultancy. This paper aims to provide an overview of the literature; highlighting the research methods and theories used by authors towards building ERP training models and methods.

Prioritising Organisational Factors Impacting Cloud ERP Adoption and the Critical Issues Related to Security, Usability, and Vendors: A Systematic Literature Review

“…People are an important component of cloud ERP success. Organisations should ensure that on-the-job training is available, in which users apply real problems and examples in all of the ERP modules [66,67]. Change management includes training, and the most frequent technique is to "train the trainers".…”

ERP Training Evaluation

“…Firstly, our method proposal aims at the optimization of ERP training methods. Assuming a system's training is a point of high time and investment expenditure, as well as a determinant of an ERP implementation success (Amoako- Gyampah, 2004;Doroba˘¸t & Na˘stase, 2012;Motahar et al, 2018). Our model aims to provide managers with information capable of guiding training programs to the needs of the end-users, allowing the optimization of resources.…”

Cultivation Model for Autonomous Learning Ability of Japanese Majors

“…All language universities in China offer Japanese language courses. The Japanese language is a minor language, and its learning is quite different from English [6]. The Chinese colleges and universities began to set up the Japanese major since 1972, right after the normalization of China-Japan diplomatic relations, the set-up time of the Japanese major in each school is relatively close, and the teaching and research of Japanese major both lagged behind the discipline settings.…”