Towards a readiness model for health 2.0

Abstract

Enterprise 2.0 applications are changing the way organizations run their business, especially in terms of communication, information sharing and integration capabilities. With Enterprise 2.0, employees become knowledge workers equipped with social tools to better understand the business processes, the services and the customers they are involved with,. This paper explores potential areas for using Enterprise 2.0 in healthcare with the aim of meeting the specific process and collaborative needs of healthcare services. We provide a mapping model which illustrates how Enterprise 2.0 can support specific healthcare processes and future research and recommendations for healthcare organizations based on our model. This research provides the starting point for a health 2.0 readiness model to assess the readiness of a healthcare organization for adopting Enterprise 2.0 technologies.

Enhanced Teamwork Communication Model for Electronic Clinical Pathways in Healthcare

“…Helps healthcare professionals to deliver the care for all patients. Collaborative care has four elements of care delivery: Patient awareness Team member awareness Decision-making awareness Environment awareness [25] Education and Knowledge Translation To provide training for healthcare professionals in order to enhance healthcare quality. -…”

“…In health informatics science, we must have a model before automating any processes or systems. At present, there is a rush in designing ICT systems for healthcare without an articulate model or framework on how the processes and systems will work [25,68,69]. Improving Health Information Systems by adopting the patient-centered approach as a new concept to enhance teamwork communication and improve the healthcare service quality needs to implement clinical pathways as one of the systems that support the concept of a patient-centered approach.…”