Towards an understanding of the relationship between institutional theory, affective events theory, negative discrete emotions, and the development of feral systems when using human resource information systems

Kent, Stacey; Houghton, Luke; Licorish, Sherlock A.

doi:10.1016/j.chbr.2022.100264

Cited by 3 publications

(2 citation statements)

References 70 publications

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“…Thus, a gap between the users' requirements and the provided systems exists [42,61,64], which can be termed an IT systems gap. Furthermore, malfunctioning IT solutions are in place [77,78], which, for example, hold incorrect data [79][80][81]. As a particular example, shortcomings of the corporate ERP system are mentioned in multiple literature items [43,82,83].…”

Section: M1 It Organization and Bu Non-alignmentmentioning

confidence: 99%

Causing factors, outcomes, and governance of Shadow IT and business-managed IT: a systematic literature review

Klotz

Kopper

Westner

et al. 2022

IJISPM

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Shadow IT and Business-managed IT describe the autonomous deployment/procurement or management of Information Technology (IT) instances, i.e., software, hardware, or IT services, by business entities. For Shadow IT, this happens covertly, i.e., without alignment with the IT organization; for Business-managed IT this happens overtly, i.e., in alignment with the IT organization or in a split responsibility model. We conduct a systematic literature review and structure the identified research themes in a framework of causing factors, outcomes, and governance. As causing factors, we identify enablers, motivators, and missing barriers. Outcomes can be benefits as well as risks/shortcomings of Shadow IT and Business-managed IT. Concerning governance, we distinguish two subcategories: general governance for Shadow IT and Business-managed IT and instance governance for overt Business-managed IT. Thus, a specific set of governance approaches exists for Business-managed IT that cannot be applied to Shadow IT due to its covert nature. Hence, we extend the existing conceptual understanding and allocate research themes to Shadow IT, Business-managed IT, or both concepts and particularly distinguish the governance of the two concepts. Besides, we find that governance themes have been the primary research focus since 2016, whereas older publications (until 2015) focused on causing factors.

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Section: M1 It Organization and Bu Non-alignmentmentioning

confidence: 99%

Causing factors, outcomes, and governance of Shadow IT and business-managed IT: a systematic literature review

Klotz

Kopper

Westner

et al. 2022

IJISPM

View full text Add to dashboard Cite

show abstract

“…In addition, many previous studies have examined the motivation for using personal shadow IT using data obtained from students or corporate employees [4]. The motivation for using shadow IT has been shown to be that employees implement shadow IT due to dissatisfaction with the system provided by the IT department [5], [6]. However, very few studies have investigated the differences in the behavioral models that lead to the motivation for using shadow IT across different firm size and industry.…”

Section: Introductionmentioning

confidence: 99%

Empirical Analysis of Behavior Model Using Shadow Clouds: <sub> </sub>Analysis of Characteristics by Firm Size and Industry

YOKOTA

2023

Int J Jpn Assoc Mgt Sys

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This study investigated the motivations of employees to use shadow clouds, which are not approved in the workplace, and the behavioral factors of employees depending on the size of the firm and industry, based on the theory of reasoned action. In the analysis, the behavioral factors were identified by PLS-SEM, and then the differences between groups were analyzed by multi group analysis. The results showed attitude influenced the intention to use shadow clouds more than subjective norm in small medium enterprises than in large enterprises. On the other hand, there was no significant difference in the behavior of employees between manufacturing and service industries.

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Knowledge-oriented leadership for improved coordination as a solution to relationship conflict: effects on innovation capabilities

González-Mohíno,

Donate,

Guadamillas

et al. 2024

Knowledge Management Research & Practice

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Towards an understanding of the relationship between institutional theory, affective events theory, negative discrete emotions, and the development of feral systems when using human resource information systems

Cited by 3 publications

References 70 publications

Causing factors, outcomes, and governance of Shadow IT and business-managed IT: a systematic literature review

Causing factors, outcomes, and governance of Shadow IT and business-managed IT: a systematic literature review

Empirical Analysis of Behavior Model Using Shadow Clouds: <sub> </sub>Analysis of Characteristics by Firm Size and Industry

Knowledge-oriented leadership for improved coordination as a solution to relationship conflict: effects on innovation capabilities

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