Towards ‘Smart’ Government: The Andhra Pradesh Experience

Abstract

With inspiration from world leaders.and aspirations in e-governance of Andhra Pradesh's present Chief Minister as the backdrop, the author discusses the 8-point approach prescribed by John P. Kotter for success in grainful utilization of IT in e-governance, followed by a delineation on two indispensable components of e-governance, i.e., automation of administrative processes and creation or strengthening of institutional infrastmcture. He then presents achievements of Andhra Pradesh Government in e-governance in the form of investments in laying of state-wide optic fibre and digital networks; plans for international.gateway•landings in the state, state-wide wireless communication network, etc. ; setting up of institution for IT educatin; launching multiple IT-based activities through programmes like CARD, TWiNS, FAST, GJS, etc., under its 'SMART' government programme; and efforts for establishing public~private partnerships• to take Andhra Pradesh on fast track of e-governance.1 The term 'e-government', however, confuses the goal with the methods to reach it. The goal should be good government rather than e-government, and information technology should only be a means and not an end in achieving this goal. It is for this reason that the Government of Andhra Pradesh considers i.ts objective to be not 'e-government' but 'SMART' government. SMART being the acronym for Simple, Moral , Accountable, Responsive and Transparent, elements that capture the essence of good government. For purposes of this article, however, we will use e-government and SMART government interchangeably.~The next revolution-"A Survey of Government and the Internet",

The adoption of the Internet of Things in E-government towards the Smart Government

“…In 2000, Kliksberg conceptualized the strategic role of the government in society and developed its managerial and structural capabilities using the concept of "smart government" with a sociological and social approach (Kliksberg, 2000). Sudan also discussed the IT infrastructure-based smarts of Andhra Pradesh's local government in India in 2000 (Sudan, 2000). After almost two decades, this article has the best definition and approach to the contemporary mental model of (SG).…”

Proceedings of the 7th International Conference on Business and Finance

“…Civil servants influenced by their ministers may attempt to be agents of change in technology. It has been known that ministers issue directives to their departments to implement particular systems within a pre-defined time period often attached to their term of office (Mooij 2007;Sudan 2002). The ICT personnel, who do not wish to disappoint the minister, hastily try to develop solutions and in their endeavours may compromise the development process.…”

Du cadre d'acier au cadre de bambou : grandeur et décadence de la bureaucratie indienne

“…Le chef du gouvernement d'Andhra Pradesh, Chandra Babu Naidu, reste un pionnier en la matière. Au sein de son administration, de nombreux départements ont aujourd'hui des sites aisément accessibles au public suivant le concept de « bonne gouvernance » [Sudan, 2000]. Par ailleurs, un nouveau site a été créé en avril 2001 identifiant les fonctionnaires à la réputation entachée par des actes de corruption.…”