“…Markov chains subject to catastrophes (see , Economou and Fakinos, 2003, Kyriakidis, 2001, 2002, Pakes, 1997, Stirzaker, 2001, Swift, 2000, and Switkes, 2004; (vi) analysis of the effect of catastrophes and jumps in the case of M/M/1 and other Markov queueing systems (see Chen and Renshaw, 1997, and Di Crescenzo et al, 2003, including the case when the number of initially present customers is random (see Krishna Kumar and Arivudainambi, 2000). Two recent papers are also of interest : Stirzaker (2006) looks at hitting times for a general Markov processes subject to catastrophes, whereas Stirzaker (2007) deals with an even more general model where the process is switched to another state at Poisson event times, and the change of state is governed by a stochastic matrix.…”