Transport enterprise architecture and features of its personnel management

Petrov, Igor; Малышева, Н. М.; Lukmanova, Inessa; Panfilova, Elena

doi:10.1016/j.trpro.2022.06.157

Cited by 9 publications

(8 citation statements)

References 6 publications

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“…Where a value of 1 represents the worst value and a value of 4 represents the best value. Then the average rating of all respondents is calculated so that the Mean Opinion Score value is obtained from the system [15].…”

Section: Figure 1 Waterfall Methodsmentioning

confidence: 99%

The Modeling Of Laboratory Information Systems In Higher Education Based On Enterprise Architecture Planning (EAP) For Optimizing Monitoring And Equipment Maintenance

Ifriza

Veronika

Suryarini

et al. 2023

MATRIX

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The laboratory is a place to conduct scientific research, experiments, measurements, or scientific training. FMIPA UNNES has several laboratories distributed in each department to support student lectures. Through the implementation of practicum in the laboratory, students are expected to be able to find a concept, foster scientific attitudes, and critical thinking skills. Good laboratory management is expected to be able to utilize laboratory resources effectively and efficiently. Laboratory equipment must be ensured to function properly and be ready to be used for practicum. To support this, it is necessary to monitor the condition of the equipment and immediately repair the equipment if any damage is found. The current obstacle is monitoring tool repairs manually, so there are shortcomings such as poor documentation, and equipment conditions that cannot be monitored online. In this study, an information system for monitoring the maintenance of laboratory equipment in the departments in the FMIPA UNNES environment will be built. The research method begins with a literature study, initial data collection and observation, EAP-based system design, system testing, system analysis, and system evaluation. This study uses the SDLC (System Development Life Cycle) approach which is used to develop a product for the Monitoring Information System for the Maintenance of Laboratory Equipment. Testing is done using black box testing. From the results of development and testing, it can be concluded that the system can be used to simplify the process of managing laboratory equipment with a UAT value of 88% suitable for use.

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Section: Figure 1 Waterfall Methodsmentioning

confidence: 99%

The Modeling Of Laboratory Information Systems In Higher Education Based On Enterprise Architecture Planning (EAP) For Optimizing Monitoring And Equipment Maintenance

Ifriza

Veronika

Suryarini

et al. 2023

MATRIX

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show abstract

“…Users then rated the design on a scale of 1 to 4, with 1 being the lowest and 4 being the best. The Mean Opinion Score value is then computed from the system using the average rating of all responders (Petrov et al, 2022) Development of information systems using the CodeIgniter Framework with the programming languages used are PHP and JavaScript. The next stage of this research is testing information systems.…”

Section: Figure 1 Waterfall Methodsmentioning

confidence: 99%

Modelling of Laboratory Information Systems in Higher Education Based on Enterprise Architecture Planning for Optimizing Monitoring and Equipment Maintenance

Ifriza

Veronika

Suryarini

et al. 2022

IJIE

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<span lang="EN-US">It is possible to conduct scientific research, experiments, measurements, or training in a laboratory. Each department at FMIPA UNNES features several laboratories to complement class lectures for the students. Students can recognise concepts, cultivate scientific attitudes, and improve their critical thinking skills through lab practice. Utilising laboratory resources effectively and efficiently is expected of good laboratory management. Testing of lab equipment is required to ensure proper functionality and readiness for practicum use. Maintaining an eye on the equipment's condition and fixing any damage as soon as it becomes apparent is crucial for providing proof. The drawbacks of manually recording tool repairs are poor paperwork and equipment problems that are untraceable online. With the help of this study, the FMIPA UNNES environment departments will be able to monitor the upkeep of their lab equipment. The research approach starts with a literature review, followed by the first round of data collecting and observation, the design of an EAP-based system, system testing, system analysis, and system assessment. This research aims to create a product for the Monitoring Information System for the Maintenance of Laboratory Equipment using the SDLC (System Development Life Cycle) methodology. Testing involves the use of black box testing. The system's UAT grade of 88% implies that it is appropriate for use and may employ to simplify laboratory equipment management.</span>

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“…Enhancing Customer Service through Enterprise Architecture in Transport Systems. In this research by (Petrov et al, 2022), the authors explore how enterprise architecture methodologies can enhance customer service within transportation systems. The study highlights the impact of unified customer engagement platforms, data analytics, and real-time communication on improving passenger satisfaction and loyalty.…”

Section: Literature Reviewmentioning

confidence: 99%

“…However, organizations in the transportation industry frequently encounter many obstacles when adopting EA (Petrov et al, 2022). Complex coordination between different business entities, fragmented information systems, and resistance to change often become obstacles in implementing enterprise architecture.…”

Section: Introductionmentioning

confidence: 99%

“…The primary aim of this research is to examine and elucidate the utilization of Enterprise Architecture in customer service within the transportation sector (Petrov et al, 2022). Furthermore, the objective of this study is to ascertain the advantages produced, the obstacles encountered, and the significant aspects that impact the outcomes of executing Enterprise Architecture within this particular framework.…”

Section: Introductionmentioning

confidence: 99%

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Application Of Customer Service Enterprise Architecture In The Transportation Industry

Hindarto

2023

CNAHPC

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In an era of globalization and rapid technological advancements, the transportation industry is under increasing pressure to provide services that are efficient, integrated, and accommodating to the diverse requirements of customers. Enterprise Architecture is a holistic approach that can assist organizations in planning, managing, and integrating crucial elements such as business processes, information technology, data, and people. Using a qualitative approach and case studies in the transportation industry, this study investigates how the application of Enterprise Architecture can provide substantial benefits for enhancing customer service. Data was gathered by conducting in-depth interviews with various transportation organization stakeholders, including senior management, information technology personnel, and customer service teams. In the context of the transportation industry, this study seeks to analyze and describe the application of Enterprise Architecture with a concentration on customer service. The study results indicate that implementing Enterprise Architecture to customer service in the transportation industry can provide several significant benefits. Firstly, an Enterprise Architecture framework facilitates a greater comprehension of business processes and consumer interactions. This enables more effective process redesign and enhancements to customer service delivery. The author emphasizes the significance of Enterprise Architecture implementation in enhancing customer service in the transportation industry. This holistic approach can assist organizations in addressing complex challenges in a dynamic environment and provides a firm basis for customer-focused strategic decision-making. The findings of this study will likely provide valuable insights for the transportation industry and other organizations considering Enterprise Architecture implementation.

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Transport enterprise architecture and features of its personnel management

Cited by 9 publications

References 6 publications

The Modeling Of Laboratory Information Systems In Higher Education Based On Enterprise Architecture Planning (EAP) For Optimizing Monitoring And Equipment Maintenance

The Modeling Of Laboratory Information Systems In Higher Education Based On Enterprise Architecture Planning (EAP) For Optimizing Monitoring And Equipment Maintenance

Modelling of Laboratory Information Systems in Higher Education Based on Enterprise Architecture Planning for Optimizing Monitoring and Equipment Maintenance

Application Of Customer Service Enterprise Architecture In The Transportation Industry

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