2016
DOI: 10.1089/cyber.2015.0450
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Trusting Facebook in Crisis Situations: The Role of General Use and General Trust Toward Facebook

Abstract: An important concept that has been rather neglected in research on social media is the concept of trust. Although there is a considerable amount of research on online trust in general, little has been done in the area of social media. As a situation of risk is necessary for trust, the perceived trustworthiness of Facebook in crisis situations was examined in this study. A sample of 340 European Facebook users were questioned as part of a large European study about social media in the context of emergency situa… Show more

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Cited by 12 publications
(5 citation statements)
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“…Quercia and colleagues showed that smells about industry, transport, and cleaning correlated with air quality indicators using georeferenced picture tags from Flickr and Instagram, and georeferenced tweets from Twitter [ 51 ]. Facebook and other social media outlets have been used to recruit research participants in specific areas, which may allow for increased access to georeferenced data and the potential to explore implementation and evaluation of public health interventions [ 52 55 ].…”
Section: Introductionmentioning
confidence: 99%
“…Quercia and colleagues showed that smells about industry, transport, and cleaning correlated with air quality indicators using georeferenced picture tags from Flickr and Instagram, and georeferenced tweets from Twitter [ 51 ]. Facebook and other social media outlets have been used to recruit research participants in specific areas, which may allow for increased access to georeferenced data and the potential to explore implementation and evaluation of public health interventions [ 52 55 ].…”
Section: Introductionmentioning
confidence: 99%
“…Facebook has also become a major source of news and information that goes beyond social networking. During times of crisis, such as natural disasters like floods, hurricanes, and earthquakes, Facebook was used to exchange information and provide social support for those affected [36]. Social media can be a useful way to get in contact when cellular networks may be damaged or overloaded.…”
Section: B Trust and Privacymentioning
confidence: 99%
“…S-commerce is based on the social interaction between s-commerce members, which is considered a process of social exchange. People usually share information on s-commerce community in exchange for recognition or social support they expect from their exchange partners (Szymczak et al. , 2016) and to form harmonious relationship between consumers and vendors, which will help with the sustainable development of s-commerce.…”
Section: Literature Review and Theoretical Backgroundmentioning
confidence: 99%