2019
DOI: 10.1002/ffo2.19
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Trusting forecasts

Abstract: Accurate forecasting is necessary to remain competitive in today's business environment. Forecast support systems are designed to aid forecasters in achieving high accuracy. However, studies have shown that people are distrustful of automated forecasters. This has recently been dubbed “algorithm aversion.” In this study, we explore the relationship between trust and forecasts, and if trust can be boosted in order to achieve a higher acceptance rate of system forecasts and lessen the occurrence of damaging adju… Show more

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Cited by 10 publications
(1 citation statement)
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References 56 publications
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“…Hence, trust is essential for forecasts to be actually used in making decisions (Alvarado-Valencia and Barrero, 2014;Önkal et al, 2019).…”
Section: Trust In Forecasts 143mentioning
confidence: 99%

Forecasting: theory and practice

Petropoulos,
Apiletti,
Assimakopoulos
et al. 2020
Preprint
Self Cite
“…Hence, trust is essential for forecasts to be actually used in making decisions (Alvarado-Valencia and Barrero, 2014;Önkal et al, 2019).…”
Section: Trust In Forecasts 143mentioning
confidence: 99%

Forecasting: theory and practice

Petropoulos,
Apiletti,
Assimakopoulos
et al. 2020
Preprint
Self Cite