Turning lurkers into innovation agents: An interactionist perspective of self-determinant theory

Nguyen, Tuyet-Mai; Ngo, Liem Viet; Paramita, Widya

doi:10.1016/j.jbusres.2021.11.087

Cited by 14 publications

(28 citation statements)

References 167 publications

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“…The empirical results of the main analysis and the endogeneity test show that the association between symbolic value and EUSLGP was positively moderated by social interaction. Consistent with results found in this study, prior studies have found that social interaction positively impacts on pro-environmental behavior [ 11 ], and that knowledge sharing contributes to improving organizational performance [ 70 ]. Sacco and Ismail [ 71 ] found that both face-to-face interaction and computer-mediated communication can meet the needs of communication and promote positive emotions, although face-to-face interaction was more effective.…”

Section: Discussionsupporting

confidence: 91%

How Symbols and Social Interaction Influence the Experienced Utility of Sustainable Lifestyle Guiding Policies: Evidence from Eastern China

Cheng

Long

2022

IJERPH

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As the key to mitigating climate change, a sustainable lifestyle has become a focus of environment policy. Past studies have largely neglected the symbols of sustainable lifestyle guiding policies and failed to capture its effect on the experienced utility of sustainable lifestyle guiding policies (EUSLGP). To address this drawback, symbolic value was incorporated into a model consisting of social interaction and the EUSLGP. With data collected from 3257 respondents in Eastern China, ordinary least squares were applied to examine hypotheses and two-stage least squares based on the instrumental variable to verify the results. Results show that symbolic value combines self-expression value, relationship consolidation value, group identification value, and status-showing value, and is positively associated with EUSLGP. Social interaction plays a moderating role in the association between symbolic value and EUSLGP. Moreover, significant regional differences are discovered in the identified relationships. Consequently, policy suggestions, covering symbolic value, social interaction, and regional conditions, are proposed to enhance the EUSLGP for other countries and regions.

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Section: Discussionsupporting

confidence: 91%

How Symbols and Social Interaction Influence the Experienced Utility of Sustainable Lifestyle Guiding Policies: Evidence from Eastern China

Cheng

Long

2022

IJERPH

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“…(2006) with five items ( α = 0.91); the scale of knowledge collecting was adapted from De Vries et al. (2006) with four times ( α = 0.87); and the lurking scale was adapted from Nguyen et al. (2022) with four items each ( α = 0.91).…”

Section: Methodsmentioning

confidence: 99%

“…, 2013). TMKS is crucial for knowledge acquisition (Nguyen et al. , 2022) as it shows its advantages over the conventional method of face-to-face mode.…”

Section: Introductionmentioning

confidence: 99%

“…, 2022) as it shows its advantages over the conventional method of face-to-face mode. TMKS has no limit on time and space, and the knowledge shared via technology can be transferred to all employees in the organization and can be recorded for future use (Nguyen et al. , 2022).…”

Section: Introductionmentioning

confidence: 99%

“…TMKS is defined as the communication or transfer of task-relevant experiences with colleagues using digital tools such as Microsoft Teams or internal forums (Dai et al, 2013). TMKS is crucial for knowledge acquisition (Nguyen et al, 2022) as it shows its advantages over the conventional method of face-to-face mode. TMKS has no limit on time and space, and the knowledge shared via technology can be transferred to all employees in the organization and can be recorded for future use (Nguyen et al, 2022).…”

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confidence: 99%

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I see myself in my leader: transformational leadership and its impact on employees' technology-mediated knowledge sharing in professional service firms

Nguyen

2022

JSTP

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PurposeKnowledge is the main product of professional service firms; therefore, knowledge is the key to success. Due to the nature of this organizational type, management in professional service firms has faced many challenges in encouraging employees to share knowledge. The diffusion of technologies has facilitated technology-mediated knowledge sharing (TMKS), which helps the transfer of knowledge become easier without time and space limits. This study aims to unfold the impact of transformational leadership as an antecedent of TMKS under the interplay with perceived ease of use and perceived usefulness in using technology.Design/methodology/approachAn online survey was distributed to employees in professional service firms through the snowball sampling method. Three hundred forty employees, who had experience with technology-mediated knowledge sharing, participated in the survey.FindingsThe findings showed that transformational leadership had a significant impact on TMKS, which was moderated by perceived usefulness and gender. TMKS influenced organizational innovation, and the mediating effect of TMKS was identified.Originality/valueThis study provides solutions for management in professional service firms to motivate their employees to share knowledge via technology, which drives organizational innovation. More caution about gender differences and the low levels of perceived usefulness from employees need to be considered when adopting transformational leadership.

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Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance

Kalra

Briggs

Schrock

2023

Journal of Business Research

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Turning lurkers into innovation agents: An interactionist perspective of self-determinant theory

Cited by 14 publications

References 167 publications

How Symbols and Social Interaction Influence the Experienced Utility of Sustainable Lifestyle Guiding Policies: Evidence from Eastern China

How Symbols and Social Interaction Influence the Experienced Utility of Sustainable Lifestyle Guiding Policies: Evidence from Eastern China

I see myself in my leader: transformational leadership and its impact on employees' technology-mediated knowledge sharing in professional service firms

Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance

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