This paper presents the findings from the first phase of a larger study into the information literacy of website designers. Using a phenomenographic approach, it maps the variation in experiencing the phenomenon of information literacy from the viewpoint of website designers. The current result reveals important insights into the lived experience of this group of professionals. Analysis of data has identified five different ways in which website designers experience information literacy: problemsolving, using best practices, using a knowledge base, building a successful website, and being part of a learning community of practice. As there is presently relatively little research in the area of workplace information literacy, this study provides important additional insights into our understanding of information literacy in the workplace, especially in the specific context of website design. Such understandings are of value to library and information professionals working with web professionals either within or beyond libraries. These understandings may also enable information professionals to take a more proactive role in the industry of website design. Finally, the obtained knowledge will contribute to the education of both website-design science and library and information science (LIS) students.
Keywords: information literacy; website design; phenomenography
Implications for Best Practice. Understanding the widening picture of information literacy in the workplace provides important evidence for information-literacy advocacy. This may also contribute to the curriculum design for the education of library and information science (LIS) professionals. . A clearer picture of website designers' engagement and interaction with information in their job may assist information professionals to serve them more purposefully. . Information professionals play roles in web design teams, especially as information architects. A deeper understanding of different experiences of information literacy in designing websites may help them to practice in a more informed manner. . An understanding about the variation in experiencing information literacy among website designers may provide a significant contribution to curriculum design within website-design science education. . A clear understanding of the character of website designers' information literacy could assist in the professional development of both website designers and the information professionals who work closely with them.