Understanding Civil Servants Readiness to Work from Home: The Roles of Demographic Factors

Abstract

This study investigates the roles of four demographic factors, namely the types of position held, age, educational level, and length of work, behind civil servants' readiness to work from home by employing the Readiness for Organizational Change Theory (Holt et al, 2007). Primary data (n = 383) were collected from online survey with non-probabilistic sampling. The results from linear regression analysis show that individual working position, age, and educational level significantly impact their readiness to carry out telework effectively. This finding may serve as a basis for policymakers in designing proper work-from-home policies and procedures for civil servants in the future. Nevertheless, follow-up studies with different designs, theoretical frameworks, and more diverse respondents are encouraged to better understand these early findings.

Moderating Gender in Work From Home Policy Implementation on State Civil Apparatus Performance using Multigroup Analysis

“…Structurally positioned state civil apparatus demonstrate greater readiness for WFH than functionally positioned counterparts, and younger employees exhibit higher preparedness for remote work. Additionally, higher educational attainment correlates with increased WFH readiness, underscoring the importance of these factors in developing supportive systems for remote work productivity (Febriani et al, 2020). Competitive technologies can serve as a basis for management updates to facilitate productivity enhancements (Sirait & Murdianingrum, 2020).…”