Understanding sport event volunteers’ continuance intention: An environmental psychology approach

Cho, Heetae; Li, Chunxiao; Wu, Yandan

doi:10.1016/j.smr.2019.08.006

Cited by 33 publications

(30 citation statements)

References 75 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Similar results were identified in previous studies (e.g. Brayley et al , 2015; Cho et al , 2020a, b). Therefore, volunteers' attitude remains an essential factor affecting their future intention to volunteer.…”

Section: Discussionsupporting

confidence: 93%

“…MacLean and Hamm (2007) argued that job satisfaction is the most influential factor affecting volunteers' intention to remain. Also, Cho et al (2020a, b) argued that a high level of negative emotion (i.e. negative exhaustion) could cause volunteers to develop negative attitudes and behavioral intentions toward future participation in volunteer activities.…”

Section: Discussionmentioning

confidence: 99%

“…Job satisfaction refers to an evaluative state that expresses contentment with and pleasurable emotions about various dimensions of one's job, such as job assignment and allocation (Judge and Kammeyer-Mueller, 2012). Applying POS to the SME volunteer context, when the sport event organization cares and values their volunteers' contribution to the sport events, the volunteers' attitude toward volunteering at the event and satisfaction with their job would increase (Cho et al , 2020a, b). According to Eisenberger et al (2001), high POS leads the individuals to feel obligated to repay the organization through an improved level of work engagement and reduced withdrawal behavior for the favorable supportive treatments, eliciting the norm of reciprocity (Settoon et al , 1996).…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

“…Moreover, it should be noted that the management of event volunteers varies greatly from other forms of volunteers because event organizers need to put more effort to recruit episodic volunteers and provide sufficient training and preparation in a relatively short period of time (Cho et al , 2020a, b; Kim and Cuskelly, 2017). Consequently, the purpose of the current study was to investigate the effects of perceived organizational support (POS) on the relationships between volunteer job satisfaction, attitude toward volunteering and continuance intention in the SME context.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Perceived organizational support on episodic volunteers' affective and behavioral outcomes: a case of the 2016 Rio Olympic Games

Won

Chiu

Bang

et al. 2021

IJEFM

View full text Add to dashboard Cite

PurposeThe aim of this study was to investigate the effects of perceived organizational support (POS) on the relationships between volunteer job satisfaction, attitude toward volunteering and continuance intention. Also, this study investigated the moderating role of volunteer age in the relationships between study variables.Design/methodology/approachParticipants were recruited from volunteers in the Rio 2016 Olympic Games and/or the Rio 2016 Paralympic Games (N = 4,824). Data were primarily analyzed using the partial least squares structural equation modeling (PLS-SEM) and multigroup analysis (PLS-MGA).FindingsResults of the PLS-SEM indicated that, firstly, POS had a positive and significant effect on continuance intention, attitude and job satisfaction. Moreover, the influence of job satisfaction on attitude was statistically significant. Paths from attitude and job satisfaction to continuance intention were statistically and positively significant. As a next step, PLS-MGA was conducted using basic bootstrapping to test the age difference in the research model. Significant differences were found in the paths from POS to attitude and from satisfaction to continuance intention. More specifically, the influence of POS on attitude was significantly stronger for the younger group. On the other hand, the impact of satisfaction on continuance intention was significantly stronger for the older group.Originality/valueThe large sample size of this study offered more persuasive empirical evidence on the role of POS in volunteers' perception and behavior. The findings suggest the importance of the event organizer's support for volunteer outcomes and clear communication with volunteers on their needs and wants.

show abstract

Section: Discussionsupporting

confidence: 93%

Section: Discussionmentioning

confidence: 99%

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Perceived organizational support on episodic volunteers' affective and behavioral outcomes: a case of the 2016 Rio Olympic Games

Won

Chiu

Bang

et al. 2021

IJEFM

View full text Add to dashboard Cite

show abstract

“…Previous studies have shown the relationship between volunteers’ intrinsic motivation, personal attitude, emotional intelligence, cultural exchange, and willingness to continue learning (Ainsworth, 2020; Cho, Li et al, 2020), indicating that service motivation is related to voluntary desire, and both are positively related to voluntary work (Bode, 2017). From this perspective, intrinsic motivation is a signiﬁcant volunteer motivation in education (Kontogeorgopoulos, 2017), and regardless of the rewards or results, students have a natural tendency to participate in interesting cultural activities.…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 97%

Enhance Volunteering Education Through Overseas Volunteer Service

Chen

Shyr

2021

Sage Open

View full text Add to dashboard Cite

This study aimed to determine how the learning stimulation and intrinsic motivation of students affect their culture sharing in volunteering via general altruism and intention. Stratified random sampling was used, and 850 invitation questionnaires were sent to participants, of whom 264 returned valid questionnaires (return rate, 31.06%), which were analyzed with the partial least squares method. It was found that students’ intrinsic motivation for overseas volunteering increases their understanding of global issues. Thus, schools or organizations should develop a mechanism for volunteering students to interact with others within a professional virtual community in order to enhance their volunteering experience and inspire their continuous learning from overseas volunteering.

show abstract

Profiles of volunteers' motivations and positive experiences relate to their sustained volunteering during the COVID‐19 pandemic

Qu,

Ju,

Qin

et al. 2023

Community & Applied Soc Psy

View full text Add to dashboard Cite

Volunteering benefits individuals and society but is hard to sustain, especially in emergencies. Based on the volunteer process model and self‐determination theory, this study identified the optimal number of motivations and positive experiences profiles and investigated these profiles' relationships with volunteers' sustained volunteering during the COVID‐19 pandemic. Seven hundred and eighteen volunteers completed a series of measures about motivations to volunteer (e.g., autonomous and controlled), positive experiences (e.g., satisfaction, meaningfulness and happiness) and sustained volunteering. Results indicated that meaningfulness and happiness positively predicted sustained volunteering but satisfaction did not. Furthermore, we identified four distinct groups using latent profile analysis: the highest autonomy‐best experience group (34.96%), high autonomy‐well experience group (44.84%), moderate autonomy‐general experience group (17.83%) and low autonomy‐bad experience group (2.37%). Volunteers in the highest autonomy‐best experience group showed the highest level of sustained volunteering compared to those in other groups. These findings suggest that volunteers' motivations and positive experiences play a combined role in sustained volunteering. They also have significance for fostering long‐term volunteering. Please refer to the Supplementary Material section to find this article's Community and Social Impact Statement.

show abstract

Understanding sport event volunteers’ continuance intention: An environmental psychology approach

Cited by 33 publications

References 75 publications

Perceived organizational support on episodic volunteers' affective and behavioral outcomes: a case of the 2016 Rio Olympic Games

Perceived organizational support on episodic volunteers' affective and behavioral outcomes: a case of the 2016 Rio Olympic Games

Enhance Volunteering Education Through Overseas Volunteer Service

Profiles of volunteers' motivations and positive experiences relate to their sustained volunteering during the COVID‐19 pandemic

Contact Info

Product

Resources

About