“…Operationalizing the concept of ‘quality-of-life’ can be done numerous ways, and for this study centers on five dimensions of the public user experience with smart cities: technologies for smart buildings, energy and the environment, mobility and transportation, education, and health. 3 The literature exploring how smart cities contribute to these operationalizations is growing: buildings (Chang et al, 2020 ; Kumar et al, 2017 ; Kylili & Fokaides, 2015 ; Moreno et al, 2014 ; Morvaj et al, 2011 ; Roccotelli & Mangini, 2022 ), energy (Anthony et al, 2020 ; Brenna et al, 2012 ; Calvillo et al, 2016 ; Cortese et al, 2022 ; Strielkowski et al, 2020 ), natural environment (Bacco et al, 2017 ; Lin & Cheung, 2020 ; Montori et al, 2017 ; Nold, 2020 ; Viitanen & Kingston, 2014 ; Zhang, 2023 ), mobility and transportation (Al Nuaimi et al, 2015 ; Cassandras, 2017 ; Oliveira et al, 2020 ; Persaud et al, 2017 ; Rani & Sharma, 2023 ), education (Gomede et al, 2018 ; Hughes, 2014 ; Namiot et al, 2017 ; Sadeh et al, 2020 ; Tham & Verhulsdonck, 2023 ), and health (Hilal et al, 2022 ; Paolini et al, 2016 ; Pérez-Roman et al, 2020 ; Pramanik et al, 2017 ; Sampri et al, 2016 ; Singh, 2022 ; Solanas et al, 2014 ). These applications of smart city technologies arguably encompass most facets of urban life, and their relevance as a policy issue is clearly expressed in the literature.…”