Understanding the Challenges of Mandatory Telework Adoption and Its Effect on Employee Engagement

Singh, Harshinder; Verma, Sanjay

doi:10.1007/978-3-030-64861-9_54

Cited by 5 publications

(2 citation statements)

References 43 publications

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“…Work engagement is a major concern for organizations implementing telework arrangements (Delanoeije & Verbruggen, 2020;Gerards, de Grip, & Baudewijns, 2018;Sardeshmukh, Sharma, & Golden, 2012) and this concern was heightened when teleworking became mandatory during the lockdown periods of the COVID-19 pandemic (Chanana & Sangeeta, 2020;Singh & Verma, 2020). Work engagement is also a pivotal concern for organizational learning (Kyoung Park et al, 2013;Malik & Garg, 2020;Song et al, 2014Song et al, , 2018.…”

Section: Tlo 295mentioning

confidence: 99%

Is teleworking at odds with social sustainability and organizational learning?

Mosquera

Soares

Alvadia

2022

TLO

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Purpose The well-being of individuals is an essential issue of sustainability research. This study aims to focus on the particular case of teleworkers and the work conditions which may hinder their well-being. More specifically, this study analyses the impact of social isolation and work overload on the work engagement and life satisfaction of teleworkers during COVID-19 pandemic. Design/methodology/approach With a sample of 188 workers from the Portuguese banking sector, the authors use structural equations modelling to test a conceptual model. The authors carry out data analysis with partial least squares. Findings Social isolation and work overload are both negatively associated with the three dimensions of work engagement, namely, vigour, absorption and dedication. In turn, vigour is positively associated with life satisfaction. Social isolation and work overload are indirectly associated with life satisfaction through vigour. Results from multi-group analysis show that the negative relationship between social isolation and dedication is stronger for less senior teleworkers. By contrast, the negative relationship between work overload and dedication is stronger for more senior teleworkers. Additionally, the positive relationship between vigour and life satisfaction is stronger for permanent workers than for temporary ones. Originality/value This study tests the assumptions of the job demands-resources under the novel conditions of telework during COVID-19, focusing its ubiquitous conditions – social isolation and work overload. For human resources managers, this study highlights the need to take seniority and job stability in consideration when devising onboarding and working arrangement strategies for teleworkers.

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Section: Tlo 295mentioning

confidence: 99%

Is teleworking at odds with social sustainability and organizational learning?

Mosquera

Soares

Alvadia

2022

TLO

View full text Add to dashboard Cite

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“…Telework describes an arrangement where employees work outside the company sites but remain in touch with employers and co-workers using modern technology (Beno & Beno, 2019). Mandatory teleworking is an unforeseeable side-effect of the pandemic (Singh & Verma, 2020). The increase in telework during the pandemic impacted working life in terms of a more significant number of employees working from home, and, more importantly, it may transform how we conceptualize work (Bjursell et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

Employee Engagement, Loyalty and Job Performance among Women Teleworkers in the Philippines during COVID-19

-¹

2023

IJFMR

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Telework has been a critical response to the COVID-19 pandemic (Denham, 2021). Many industries resort to telecommuting to ensure business continuity. Women are drawn to telework because it combines work and family responsibilities and, at the same time, faces numerous issues that hinder their ability to maintain both work and domestic duties. The study analyzes the relationship between employee engagement, loyalty, and job performance among Women Teleworkers of a Case Company in the Philippines during the COVID-19 pandemic. This study is postulated based on the social exchange theory. The researcher identified 208 Women Teleworkers of the case company as respondents using a random sampling technique: utilized Mean and Standard Deviation, T-test, ANOVA, and Pearson coefficient in data analysis. The result reveals a positive correlation between employee engagement and loyalty, while a negative correlation between loyalty and job performance and employee engagement and job performance among women teleworkers.

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Factors That Affect Telework Adoption: A Multidisciplinary Approach

Gherghina

2024

Proceedings of the International Conference on Business Excellence

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Teleworking, this flexible way of working, has become possible for an increasing number of employed people as technologies have evolved and their use has become increasingly accessible. The need for businesses to digitize, coupled with a workforce familiar with the use of information and communication technologies, has led to the expansion of work tasks that can be performed in a different place from the traditional office. Teleworking has increased in the context of the COVID-19 pandemic, with almost 1 in 4 employed people teleworking in the European Union in 2021. Even if the trend in terms of the evolution of teleworking adoption is similar in the case of EU member states, there are significant disparities between states, in 2022, teleworkers accounting for between 4% and 40% of all employed people. In this paper, some of the factors that could explain these variations between EU member states are briefly presented. Therefore, using descriptive statistics and the results of specialized studies, correlations are highlighted between the adoption of teleworking and structural factors of the employed workforce, on the one hand, and the degree of digitization of the population, on the other. Cultural influences could also explain the management strategies adopted, how employees and employers relate to work, and the degree of autonomy employees have and feel at work. As a result, following cultural influences, it is proposed that the characteristic of the management model of different regions is proposed to be analysed in future research, to verify its impact on the adoption of teleworking.

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Understanding the Challenges of Mandatory Telework Adoption and Its Effect on Employee Engagement

Cited by 5 publications

References 43 publications

Is teleworking at odds with social sustainability and organizational learning?

Is teleworking at odds with social sustainability and organizational learning?

Employee Engagement, Loyalty and Job Performance among Women Teleworkers in the Philippines during COVID-19

Factors That Affect Telework Adoption: A Multidisciplinary Approach

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