Understanding the reactions of government and gaming concessionaires on COVID-19 through the neo-institutional theory – The case of Macao

Loi, Kim Ieng; Lei, Weng Si; Lourenço, Fernando

doi:10.1016/j.ijhm.2020.102755

Cited by 38 publications

(28 citation statements)

References 27 publications

(38 reference statements)

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“…When the pandemic enters the chronic stage, the focus moves towards mental health support and the issues about daily activities. As a micro-economy, Macao has suffered a strong economic impact in its gaming [ 23 , 69 ] and hospitality [ 29 , 70 ] industries, while the city has enforced stringent measures in the areas which are comprised of its main income, for instance, closing down casinos, the mandatory quarantine of travelers and the ban of tourists. Many places in the world actually face the same problem.…”

Section: Discussionmentioning

confidence: 99%

“…In the meantime, various stringent measures ( Table 1 ), including stricter border control, centralized procurement and the mandatory use of face masks, were introduced to reduce the transmission of the virus. Casinos and border limitations were enforced to control the outbreak with a huge cost to the tourism and gaming industries [ 23 , 29 ]. Local transmissions continued to be discovered until 29 March [ 30 ].…”

Section: Background: the Covid-19 Outbreak In Macaomentioning

confidence: 99%

“…Despite having the world’s highest population density [ 23 ], the Macao Special Administration Region (abbreviated to Macao SAR or Macao) is one of the jurisdictions in the world which has successfully eliminated the transmission of the disease. As a popular destination of tourists, Macao welcomes 38 million tourists per year, and thus any ineffective infectious disease control can be catastrophic [ 24 ].…”

Section: Introductionmentioning

confidence: 99%

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Engagement of Government Social Media on Facebook during the COVID-19 Pandemic in Macao

Cai

Jiang

et al. 2021

IJERPH

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Government social media is widely used for providing updates to and engaging with the public in the COVID-19 pandemic. While Facebook is one of the popular social media used by governments, there is only a scant of research on this platform. This paper aims to understand how government social media should be used and how its engagement changes in prodromal, acute and chronic stages of the pandemic. We collected 1664 posts and 10,805 comments from the Facebook pages of the Macao government from 1 January to 31 October 2020. Using word frequency and content analysis, the results suggest that the engagement was relatively low at the beginning and then surged in the acute stage, with a decreasing trend in the chronic stage. Information about public health measures maintained their engagement in all stages, whereas the engagement of other information was dropping over time. Government social media can be used for increasing vigilance and awareness in the prodromal stage; disseminating information and increasing transparency in the acute stage; and focusing on mental health support and recovery policies in the chronic stage. Additionally, it can be a tool for controlling rumors, providing regular updates and fostering community cohesion in public health crises.

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Section: Discussionmentioning

confidence: 99%

Section: Background: the Covid-19 Outbreak In Macaomentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Engagement of Government Social Media on Facebook during the COVID-19 Pandemic in Macao

Cai

Jiang

et al. 2021

IJERPH

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“…Vietnam) [22] or an administrative region (e.g. Macao) [23]. Other research examines important factors that influence citizens 'satisfaction with their governments' responses to the COVID-19 pandemic based on a survey conducted in several countries [24].…”

Section: E-government During the Coronavirus Pandemic (Covid-19)mentioning

confidence: 99%

E-government in the Era of Globalization and the Health Crisis caused by the Covid-19 Pandemic, between Standards and Innovation

et al. 2021

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Research background: E-government has started from the challenges of new technologies by providing e-services to its citizens and has expanded today in more and more fields, including communication with citizens, budget management, macroeconomic forecasts, etc. If we accept the definition according to which eGovernment (or e-government) is an applicability of information technology for the provision of administrative services, information exchange, communication transactions, integration of various electronic systems and autonomous services between government and citizen (G2C), government and business environment (G2B), government and government (G2G) as well as for the processes and interactions of administrative staff in the entire infrastructure of the administration, and through e-government, government services are available to citizens in a convenient, efficient and transparent way, then we will accept and the conclusions of the same research that considers that in e-government there are no identifiable barriers. Purpose of the article: Through this paper we aim to highlight the current economic realities and how some governments have understood to use technology during the pandemic. Methods: The research methodology is based on documentary analysis. The bibliographic study, the secondary analysis of the data, the observation and the analysis complete the documentary analysis and allowed us to obtain some conclusive results. Findings & Value added: The pandemic health crisis has further pushed the limits of technology, which has been transformed into a true universal panacea for solving relatively vital economic activities for a national economy in a global context. A first finding was that the pandemic accelerated the need for digital governance. However, the modalities of action remain open.

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“…We considered a six-month time period between 1 st March 2020 when the World Health Organisation (WHO) advised against international travel to countries experiencing covid-19 outbreaks and signalled many countries to enact restrictions, and 31 st August 2020 when the research was conducted. Although restrictions varied, the analysed period is a crucial time for institutions during crises (Goodhart, 2008), and has been examined in other covid-19 institutional response research (e.g., Ando et al, 2020;Loi et al, 2020).…”

Section: Assessmentmentioning

confidence: 99%

An institutional analysis of gender (in)equalities, covid-19 and governance of elite women’s football in Australia, England and USA.

Clarkson¹,

Parry²,

Culvin³

et al. 2021

Preprint

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Women’s football faces an existential threat in light of covid-19. Using case studies, we explore the covid-19 responses of three highly-ranked countries’ national football associations (Australia, England, and USA) and their professional women’s football leagues to: (a) compare and shed new insights into the wide range of covid-19 responses, and (b) identify ways that other nations could successfully manage the tensions between the economic impact of covid-19 and their social and ethical responsibilities to women’s football. Drawing on institutional theory, a framework analysis was undertaken. 71 articles were examined to analyse the gendered global impacts that covid-19 is having on women’s football. The results highlight several important recommendations for nations to consider during the pandemic: (1) maintain active communication with the community to allay worries about the future of women’s football, (2) gather support from health and government officials, (3) seek out commercial and broadcasting partnerships to drive revenue, and (4) the interests of women’s football are best served when responsibility for the elite women’s league does not rest (solely) with national football associations. The study is first to explore institutional pressures and football governing bodies during covid-19 and provides a framework for other nations to manage major crises. A major question for the women’s football community emerged: should our expectations of gender equality in football shift in light of covid-19? We argue sport is an interwoven part of society and cannot be separated from gender equality issues.

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Understanding the reactions of government and gaming concessionaires on COVID-19 through the neo-institutional theory – The case of Macao

Cited by 38 publications

References 27 publications

Engagement of Government Social Media on Facebook during the COVID-19 Pandemic in Macao

Engagement of Government Social Media on Facebook during the COVID-19 Pandemic in Macao

E-government in the Era of Globalization and the Health Crisis caused by the Covid-19 Pandemic, between Standards and Innovation

An institutional analysis of gender (in)equalities, covid-19 and governance of elite women’s football in Australia, England and USA.

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