Understanding the relationship between effectiveness and outcome indicators to improve quality in healthcare

Çınaroğlu, Songül; Başer, Onur

doi:10.1080/14783363.2016.1253467

Cited by 24 publications

(29 citation statements)

References 51 publications

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“…Within the context of the healthcare sector, some studies have focused on a specific dimensions of organizational performance, (e.g. patient satisfaction and quality (Si, You, Liu, & Huang, 2017); effectiveness and quality indicators in healthcare (Cinaroglu & Baser, 2018) ; principles of learning organization and OE (Jeong, Lee, Kim, Lee, & Kim, 2007). However, quality of care can imply different things from the perspective of an individual patient and could mean either access to care or effectiveness of care.…”

Section: Organizational Effectivenessmentioning

confidence: 99%

Adoption of practices for organizational effectiveness in healthcare supply chains

Hussain

Hammadi

Adebanjo

2019

IJPPM

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Purpose The purpose of this paper is to explore the adoption of practices and investigating of commonalities/intensities between the factors for measuring organizational effectiveness (OE) across healthcare supply chains in the United Arab Emirates (UAE). Design/methodology/approach System theory coupled with the Supplier-Input-Process-Output-Customer tool was applied to facilitate the linkage between different nodes of the healthcare chain. An exploratory approach was used to explore and measure the importance of various OE factors across various nodes of the healthcare supply chain. Data were collected using a two-stage questionnaire process addressed at personnel in the UAE’s healthcare sector. Findings The study identified that 62 OE factors in the health are supply chain. Of these, 15 are related to suppliers, 14 to the healthcare process, 12 to employees, 8 to patients and the community, 6 to government directives and 7 to branding. In total, 21 common factors were identified and clustered into groups based on commonalities and intensities. Research limitations/implications The study identifies the most important factors for healthcare organizations to achieve OE for different dimensions of operations or performance. These factors will provide valuable insights for decision makers in the sector; it will provide valuable insights to healthcare professionals and academia to investigate more on these factors. Originality/value While there is an increasing research interest in healthcare supply chains, this is the first study to investigate OE across the entire chain while also evaluating the importance of and commonalities in OE-enabling factors.

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Section: Organizational Effectivenessmentioning

confidence: 99%

Adoption of practices for organizational effectiveness in healthcare supply chains

Hussain

Hammadi

Adebanjo

2019

IJPPM

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“…Resource allocation is intimately linked with efficiency [ 33 ] and is therefore an important variable to analyze, mainly due to its characteristic of being limited. If we obtain information about resource allocation and the measures to take for optimal use, the healthcare system’s overall performance can improve [ 52 ]. The previous literature agrees that, for high patient satisfaction, it is necessary to have a healthcare system with adequate infrastructure and medical equipment [ 9 , 25 , 40 ]; qualified and expert doctors, nurses, and staff; diagnostic facilities and ambulance services [ 29 ]; and laboratory services [ 23 ].…”

Section: Introductionmentioning

confidence: 99%

Health Investment Management and Healthcare Quality in the Public System: A Gender Perspective

Martínez

Orellana

Grasso

2021

IJERPH

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The aim of this empirical research was to provide useful information for health system managers on the costs and investments involved in improving the quality of the National Health Service (NHS) based on patient assessments and from a gender perspective, i.e., without assuming that the perceived experience is identical for men and women. A cross-sectional study of 31 variables was applied using partial least squares structural equation modeling (PLS-SEM) as a research tool. The data were obtained from the Spanish Ministry of Health, Consumption, and Social Welfare for the entire Spanish territory between 2005 and 2018. The influence of expenditure, resource allocation, and mortality was hypothesized with regard to patient satisfaction according to disconfirmation theory. Patient satisfaction reflects clinical effectiveness, and therefore is a measure of health system quality. The results show that women are more sensitive to public investment in health than men, i.e., an increase in the level of spending and resources increases satisfaction more in women. In both sexes, the level of expenditure has a direct influence on patient satisfaction, and therefore on the quality of the healthcare system. It is important to increase spending on primary care, especially on specialized medical care and diagnostic equipment. However, reducing the use of drugs in favor of alternative treatments or therapies is considered to be positive. Likewise, spending has an impact on available resources, and these, in turn, have a positive influence on the level of use and a negative impact on mortality. Resources, especially healthcare staff, nuclear magnetic resonance equipment, and the number of posts in day hospitals, increase patients’ positive perception of the NHS.

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“…To this end, it is essential to generate sustained levels of performance, as a result of the high efficiency and effectiveness of its substantive processes. A visible element in this is the time of medical care, which also shows a superior quality in the care process [35,36].…”

Section: Resultsmentioning

confidence: 99%

Information and Communication Technologies as a competitive performance factor in provider institutions of medical services in Ensenada, Baja California

Pérez¹,

Torres²,

Valdés³

2021

jas

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At present, the effects of competitiveness have transcended the business environment and have become essential aspects in organizations. The health sector has not been exempt from this phenomenon, which is essential to achieve greater hospital efficiency. In this context, the use of information and communication technologies has become a new factor of competitive advantages. The objective of the research is to demonstrate that information and communication technologies constitute a competitive performance factor in health institutions, for the achievement of competitive advantages. The research has a qualitative approach, with a descriptive scope, of a retrospective type and a non-experimental, cross-sectional design. A meta-analysis was carried out, guided by a procedure for its execution. As a result, it was determined that the use of information and communication technologies, from its technological, management and social impact dimensions, constitutes a competitive performance factor in health, from its dimension of control of material resources, quality of healthcare process and patient care time. As a conclusion, it is affirmed that their use in health institutions in Ensenada, Baja California, can contribute to the achievement of competitive advantages and greater hospital efficiency.

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Understanding the relationship between effectiveness and outcome indicators to improve quality in healthcare

Cited by 24 publications

References 51 publications

Adoption of practices for organizational effectiveness in healthcare supply chains

Adoption of practices for organizational effectiveness in healthcare supply chains

Health Investment Management and Healthcare Quality in the Public System: A Gender Perspective

Information and Communication Technologies as a competitive performance factor in provider institutions of medical services in Ensenada, Baja California

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