Understanding the Roles of Organizational Identification, Trust and Corporate Ethical Values in Employee Engagement–Organizational Citizenship Behaviour Relationship: A Study on Indian Managers

Srivastava, Shalini; Madan, Poornima

doi:10.1177/0258042x16676675

Cited by 17 publications

(14 citation statements)

References 70 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Teachers with high self-efficacy exhibit different extra-role behaviours, ranging from helping colleagues in solving complex issues, willing to share new approaches on classroom instructions and providing guidance to new colleagues ( Jackson, 2009). Hence, TSE can be rooted in the relationship between trust and OCB, as confirmed by Nasra and Heilbrunn (2016) and Srivastava and Madan (2017).…”

Section: Introductionmentioning

confidence: 84%

The role of teachers’ self-efficacy between trust and organisational citizenship behaviour among secondary school teachers

Choong

Seow

et al. 2019

View full text Add to dashboard Cite

Purpose The purpose of this paper is to examine the effects of teachers’ perception on trust over their willingness to exercise organisational citizenship behaviours (OCB) using self-efficacy as a mediator. Design/methodology/approach Usable questionnaires were collected from 411 teachers in secondary schools. A two-stage analytic approach was used to analyse the data. Findings The results indicated that trust and teachers’ self-efficacy dimensions (general teaching and personal teaching) are positively related to OCB. Additionally, trust in the principal, colleagues and clients are predicted to have indirect influence on OCB through self-efficacy. Practical implications Teachers’ personal sense of efficacy is largely dependent on the amount of efforts devoted in their teaching, their decision-making ability and the degree of persistency in solving problematic issues. School management and policy makers are urged to develop effective human resources initiatives and programmes that can create a trusting relationship in the organisation and enhance teachers’ self-efficacy. These may include the socialisation programmes that can inculcate teachers’ inner natures, confidence and interpersonal skills when directed towards perceived abilities in given specific tasks and responsibilities to make a significant impact on OCB. Apart from this, the school administrator is advised to offer relevant training and workshops that able to enhance the efficacy level of teachers. Originality/value This study explored how teachers’ self-efficacy was related to trust and OCB. Teachers’ positive behaviours enable them to have greater belief in their capability of handling pressures and crises. The study contributes to the current body of literature and creates a comprehensive theoretical framework for teachers to be involved in OCB. Besides, these unique findings served as a reference to management of any school to better understand the importance of trust in the school and how it relates to teacher self-efficacy, which, in turn nurture the citizenship behaviour in workplace.

show abstract

Section: Introductionmentioning

confidence: 84%

The role of teachers’ self-efficacy between trust and organisational citizenship behaviour among secondary school teachers

Choong

Seow

et al. 2019

View full text Add to dashboard Cite

show abstract

“…An employee shows a higher performance when he finds meaning in work, company culture, and policies. Employee involvement is also caused by self-association with job roles, which includes persistence in the workplace, strong involvement in work, and deepening in work activities (Srivastava & Madan, 2016). This is supported by the concept that the psychological experience of the workforce encourages individual attitudes, behavior, and therefore levels of engagement and discharge from work.…”

Section: Employee Engagementmentioning

confidence: 99%

Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement

Riyanto

Endri

Herlisha

2021

Problems and Perspectives in Management

182

View full text Add to dashboard Cite

Technological developments are things that must be followed by companies to achieve a competitive advantage to improve performance. To achieve and improve performance, companies need active employee engagement by encouraging motivation and fulfilling their job satisfaction. This study aims to analyze the effect of motivation and job satisfaction on performance with employee engagement as a mediating variable. The research sample is Information Technology (IT) companies located in the cities of Jakarta and Bandung, Indonesia. Research respondents are system developers who handle system development activities for a project or part of an ongoing project. By using the convenience sampling technique 103 responses were obtained from IT developers. The research model analysis method uses Partial Least Square (PLS) with SMART PLS Ver 3.0 software. Empirical findings prove that motivation has a positive effect on the performance of IT employees, while job satisfaction is independent. Employee engagement does not directly affect employee performance, but the effect of mediation through motivation and job satisfaction can have a significant effect on employee performance. The research findings have managerial implications, in increasing high employee involvement, motivation needs to be encouraged to be more active and innovative, and facilitate the achievement of the desired results. AcknowledgmentThis study was made possible because of the full support of the Region III Education Service Institute (LL-DIKTI III), the Ministry of Education and Culture of the Republic of Indonesia, and the Research Center at Mercu Buana University, Jakarta.

show abstract

“…The concept of work engagement refers to the positive behavior of an employees in their work, which is characterized by vigor, dedication and high absorption in work (Schaufeli et al 2002). Just as organizations want to understand how they can make their employees dedicated to their work, in the same way employees who are committed to their work will also try to understand how they can make the organization excel (Srivastava & Madan, 2016). This positive behavior is also considered to be able to stimulate employees to perform some positive discretionary behaviors such as OCB (Tufail et al 2017).…”

Section: Work Engagement and Ocbmentioning

confidence: 99%

The effect of perceived organizational support and psychological capital on OCB: mediating role of engagement

Ansori

Wulansari

2021

DIJB

View full text Add to dashboard Cite

This paper aims to investigate the effect of psychological capital (PsyCap) as an intrinsic factor and perceived organizational support (POS) as an extrinsic factor on OCB and to verify the mediating role of work engagement (WE) in the relationship of PsyCap, POS and OCB. The population in this study are state university lecturers especially at Universitas Negeri Semarang. Using proportionate random sampling technique, the data was collected from 145 lecturers. The structural equation model-partial least square (SEM-PLS) was used to test the hypotheses with analysis tools in the form of SmartPLS 3.0. The result showed that PsyCap had a positive and significant effect on work engagement and OCB, then POS had an insignificant effect on OCB and work engagement. The result found that work engagement has a mediation effect in the relationship between PsyCap and OCB. This study also showed that PsyCap as an intrinsic factor is considered more capable than POS as an extrinsic factor to improve lecturer’s OCB. It is highly recommended for the organization to focus on lecturer’s psychological capital investment, because lecturer’s PsyCap will be directly affect to lecturer’s positive behaviour such as work engagement and OCB.

show abstract

Understanding the Roles of Organizational Identification, Trust and Corporate Ethical Values in Employee Engagement–Organizational Citizenship Behaviour Relationship: A Study on Indian Managers

Cited by 17 publications

References 70 publications

The role of teachers’ self-efficacy between trust and organisational citizenship behaviour among secondary school teachers

The role of teachers’ self-efficacy between trust and organisational citizenship behaviour among secondary school teachers

Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement

The effect of perceived organizational support and psychological capital on OCB: mediating role of engagement

Contact Info

Product

Resources

About