Understanding Trigger-Action Programs Through Novel Visualizations of Program Differences

Zhao, Valerie; Zhang, Lefan; Wang, Bo; Littman, Michael L.; Lu, Shan; Ur, Blase

doi:10.1145/3411764.3445567

Cited by 16 publications

(1 citation statement)

References 30 publications

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“…Others have explored various techniques and modalities for presenting information about how smart devices are operating to their users, e.g. through providing descriptions of apps and devices [10], creating data visualisations for sensor feeds [46], using 'nutrition labels' [47], [48], designing interfaces for rule editors [49], [50], [51], using voice assistants to query smart home logs and provenance data [34], and recommendations to help users with issues of consent [52]. The proposal of general mechanisms to help better inform users (as to the status and operation of their IoT devices) acts to highlight this topic as an ongoing area of concern.…”

Section: A Specific User Concernsmentioning

confidence: 99%

A Room With an Overview: Toward Meaningful Transparency for the Consumer Internet of Things

Norval,

Singh

2024

IEEE Internet Things J.

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As our physical environments become ever-more connected, instrumented and automated, it can be increasingly difficult for users to understand what is happening within them and why. This warrants attention; with the pervasive and physical nature of the IoT comes risks of data misuse, privacy, surveillance, and even physical harm. Such concerns come amid increasing calls for more transparency surrounding technologies (in general), as a means for supporting scrutiny and accountability. This paper explores the practical dimensions to transparency mechanisms within the consumer IoT. That is, we consider how smart homes might be made more meaningfully transparent, so as to support users in gaining greater understanding, oversight, and control. Through a series of three user-centric studies, we (i) survey prospective smart home users to gain a general understanding of what meaningful transparency within smart homes might entail; (ii) identify categories of user-derived requirements and design elements (design features for supporting smart home transparency) that have been created through two co-design workshops; and (iii) validate these through an evaluation with an altogether new set of participants. In all, these categories of requirements and interface design elements provide a foundation for understanding how meaningful transparency might be achieved within smart homes, and introduces several wider considerations for doing so.

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