University of Alberta Libraries Interlibrary Loan Department – Creating new relationships, locally and globally

Abstract

Purpose The purpose of this paper is to identify the value and benefits from newly developed relationships between the University of Alberta Libraries’ Interlibrary Loan Department and other institutions through the delivery of new services. Design/methodology/approach The paper is a descriptive review of the new services provided, including a centralized interlibrary loan service for members of the NEOS Consortium and an article delivery service for Can Tho University Library (Vietnam), an overview of the implementation of the services and a discussion of the value and benefits created. Findings A single-point of intake for interlibrary loan requests for a group of academic libraries can be implemented successfully with few drawbacks, providing benefits to all the participants. An article delivery service to an institution that provides no interlibrary loan services provides value through access to new resources and demonstrates not to be a burden on the provider; yet, this paper demonstrates that the primary value is in learning about their patrons’ needs. Practical implications Other institutions could replicate these services and relationships. Originality/value Single-point of intake for interlibrary loan in academic consortial environments has neither been demonstrated in the literature nor has any component of interlibrary loan been described to support international initiatives to assist libraries in disadvantaged countries.

Interlibrary loan in Türkiye: interlibrary loan tracking system (KITS)

“…Studies have primarily focused on evaluating specific systems, such as the Borrow Direct ILL system (Collins, 2015), UnityUK and Fab libraries (Froud, 2016). Consortia have also been examined, highlighting the cost benefits of centralized systems (Jong, 2016) and the request coverage ratio of the J-Gate system in India (Panda et al , 2016). Studies note a decrease in requests over time due to various factors, including expanding library collections, open access, licensing restrictions, technological advancements and limited librarians’ limited ability to access information (Goolabsingh, 2019; Panda et al , 2016; Stapel, 2016).…”

Construction and Promotion of Reading Service Platform of University Library Based on Computer Network Cloud Platform

“…Literature [21] mentioned that, under the cloud computing environment, the data center has the characteristics of huge resource organization structure, high efficiency of virtualized resource management, on-demand distribution of cloud resources, safe and reliable services, and easy expansion. Literature [22] summarizes the research status, development status, and problems of digital library, personalized information service of digital library and cloud computing. In literature [23], by summarizing the types, characteristics, components, and evaluation influencing factors of reading promotion modes in university libraries from the perspective of new media, the evaluation index system is designed.…”