“…The review of the literature comprises expert systems (ES) and knowledge management (KM) papers focused on decision-making support tools, which indicates application in different areas represents opportunities for further research. The application fields were identified in medicine (Chi et al, 2008;Kim, 2014;Li et al, 2018;Vihinen & Samarghitean, 2008), finance (Blue & Andoh-Baidoo, 2010;Shiue et al, 2008), education (Koutsantonis & Panayiotopoulos, 2011;Lee et al, 2005), engineering (Kumar, 2014), agriculture (Feng et al, 2009), insurance (Ruiz-Mezcua et al, 2011), environmental (Vacik et al, 2013) and construction (Hajdasz, 2014). The summary of the literature review is presented in Table 1.…”