Unofficial Media, Government Trust, and System Confidence Evidence From China: An Empirical Exploration of the Attitudes of Netizens Based on the Dual Moderating Effect

Chen, Caijuan; Li, Li; Yang, Jie

doi:10.3389/fpsyg.2021.763658

Cited by 5 publications

(6 citation statements)

References 65 publications

(66 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The questionnaire asked participants if they frequently receive political news and current affairs commentary from different channels, including CCTV, Xinhua News Agency, Sina, and other media outlets, with response options ranging from 1 (almost never) to 5 (more than one hour per day). Results from principal component factor analysis revealed two common factors, named ‘unofficial media use’ and ‘official media use’, which is consistent with previous research by Wang and Jin [ 63 ] and Chen et al [ 42 ]. Unofficial media use includes platforms such as Weibo or online communities, WeChat, grapevine or chatting with friends, and overseas media.…”

Section: Methodssupporting

confidence: 89%

“…Scholars have observed that unofficial media use can undermine political trust [ 35 , 42 , 43 ]. Public’s demand for diversified information acquisition and official media’s silence on political scandals, environmental pollution, social injustice and other issues prompt the public to seek unofficial media as information sources [ 7 ].…”

Section: Literature Review and Theoretical Hypothesismentioning

confidence: 99%

See 1 more Smart Citation

Using unofficial media, less trusting of Chinese polity?—An analysis based on the moderated mediation effect

Yan-ping

2023

PLoS ONE

View full text Add to dashboard Cite

Enhancing political trust is an important manifestation of China’s ability to modernisation national governance in the media age. In the context where unofficial media has a crowding-out effect on official media, building political trust effectively becomes an important foundation for promoting the construction of a national governance system. This study employs the 2015 survey data on social consciousness of netizens and constructs a moderated mediation model using the bootstrap method, with subjective well-being as the intermediary variable and official media use as the moderating variable, to empirically explore the influence of unofficial media use on political trust and its underlying mechanism. The results reveal that unofficial media use significantly and steadily deconstructing political trust. In terms of the mechanism of transmission, subjective well-being is an important channel used by unofficial media use to deconstruct political trust, official media has a positive moderating role in the impact pathway of subjective well-being on political trust. Further research finds that unofficial media use has a stronger impact on trust in the central government, court, and police, compared to trust in township governments. Weibo or online communities and overseas media can deconstruct political trust, however, gossip or chatting with friends can construct political trust. In general, this study provides theoretical basis and empirical experience for how to enhance government trust and ultimately promote the construction of national governance system, given the increasing influence of unofficial media. Meanwhile, the research results also provide some reference value for countries with similar backgrounds to China.

show abstract

Section: Methodssupporting

confidence: 89%

Section: Literature Review and Theoretical Hypothesismentioning

confidence: 99%

Using unofficial media, less trusting of Chinese polity?—An analysis based on the moderated mediation effect

Yan-ping

2023

PLoS ONE

View full text Add to dashboard Cite

show abstract

“…On the one hand, in the perspective of "uses and gratification," official media exposure as a positive information acquisition behavior generates positive psychological experiences (Choi and Choung, 2021). On the other hand, considering the information contents, these findings once again validate the positive role of official media primarily expresses the will of the government can significantly improve public perception of the government (Song and Lee, 2016;Chen et al, 2022).…”

Section: Discussionmentioning

confidence: 64%

“…TV channels and newspapers) and new media (e.g. official accounts on social media platforms) (Chen et al ., 2022). Through official media, the public sector with the government as the core can release news, provide useful information and interact with the public while simultaneously setting the agenda and structuring the news in a way that serves the ruling party interests (Wang, 2020).…”

Section: Introductionmentioning

confidence: 99%

Motivating public health emergency preparedness cooperative behaviors: based on the expectancy disconfirmation model

Hong,

Zhao,

Zhang

et al. 2023

JHOM

View full text Add to dashboard Cite

PurposeIn this study, the expectancy disconfirmation model (EDM) was applied to explain the formation of public health emergency preparedness cooperative behavior (EPCB) as well as considering the roles of official media exposure and positive emotions.Design/methodology/approachThe analysis was based on a sample of 374 respondents collected during the coronavirus (COVID-19) pandemic. A t-test was used to examine the differences in variables by sex, age and educational background. Hypothesis testing was conducted using structural equation modeling. Amos 24.0 and R 4.0.3 were used to analyze the data.FindingsThe results indicated that (1) official media exposure has a positive impact on expectations for and perceived performance of public services, as well as positive emotions; (2) the EDM can be used to explain public satisfaction with government public health services; and (3) public satisfaction and positive emotions have positive effects on EPCB; (4) EDM and positive emotions mediate the relationship between official media exposure and EPCB.Originality/valueThis study provides practical implications for increasing the EPCB from the perspective of risk communication.

show abstract

“…In a study conducted in Brazil and Mexico, it was shown that those who were more engaged in political discussion on social media were more likely to show distrust towards government authority (Araguete et al, 2021). When observing those who receive more of their news from social online communities, studies showed an increase in critical attitudes towards those in power, leading to a negative perception of those in the current political system (Chen et al, 2022). Social media was devised to lead to greater transparency in communication and more trust between members of society.…”

Section: Social Media's Role In Eroding Public Trust In Governmentmentioning

confidence: 99%

The Role of Social Media Influencing Public Trust in Government During the COVID-19 Pandemic

Kim

Gil²,

Rodríguez³

2022

J Stud Res

View full text Add to dashboard Cite

Government and media authorities play essential roles in distributing lifesaving resources and information to the public during an epidemic. Throughout US history and in past epidemics, the relationship between the public, government, and media has developed from a minimal communication to a vast, interconnected system in which information may flow in different ways. Since the 1960s, economic, sociocultural, and political factors have shown a decline in public trust over the years. Then, ever since the advent of social media, traditional media sources have been struggling to maintain trust with news consumers. Today, as the COVID-19 pandemic raged across the world, the role of social media has grown among the public. Providing the latest updates on world news and connecting people from all over the world, social media has been a popular alternative source for news media. However, social media also presents a danger due to the lack of editorial oversight for posts; anyone can share disinformation and may further contribute to the distrust in government and traditional media. My paper contends that social media has had a key role in discounting the credibility of traditional news while fueling public distrust of the government during the COVID-19 pandemic. Analysis of foreign governments that were successful in gaining public trust shows that government authorities used both traditional media and social media effectively to successfully contain disinformation on the virus. US government and media authorities must establish long term plans to create a stronger line of communication

show abstract

Unofficial Media, Government Trust, and System Confidence Evidence From China: An Empirical Exploration of the Attitudes of Netizens Based on the Dual Moderating Effect

Cited by 5 publications

References 65 publications

Using unofficial media, less trusting of Chinese polity?—An analysis based on the moderated mediation effect

Using unofficial media, less trusting of Chinese polity?—An analysis based on the moderated mediation effect

Motivating public health emergency preparedness cooperative behaviors: based on the expectancy disconfirmation model

The Role of Social Media Influencing Public Trust in Government During the COVID-19 Pandemic

Contact Info

Product

Resources

About