Usability Study of Smart Phone Messaging for Elderly and Low-literate Users

Anam, Rajibul; Abid, A.

doi:10.14569/ijacsa.2020.0110313

Cited by 5 publications

(4 citation statements)

References 20 publications

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“…Because of significantly improved health care and quality of life, life expectancy has grown throughout time. Aging index is defined by the United Nations as the fraction of persons 65 years old and older in each community [2]. It is frequently referred to as an 'Aging Society' if the aging index is more than 7% or an 'Aged Society' if the aging index is greater than 14%.…”

Section: Introductionmentioning

confidence: 99%

“…According to [2], the biggest impediment is a lack of usability, short-term memory, and a fear of technological adoption. As a result, a significant proportion of our society's senior citizens attempt to avoid using cell phones [3].…”

Section: Introductionmentioning

confidence: 99%

“…Several experts feel that the future generations would not be the same as the existing elderly. The children of today are acclimated to the exi`sting system, and it will be normal for them to use a smartphone when they reach retirement age [2]. However, according to [3], they will still be having problems operating the smart device because of their cognitive and motor function.…”

Section: Introductionmentioning

confidence: 99%

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Personalized Instant Messaging UI Design for Elderly

Heree

Ujir

Hipiny

2022

2022 OITS International Conference on Information Technology (OCIT)

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There is a paucity of studies on the consumption of digital content by elderly people utilising smart devices as well as strategies to get elderly people acquainted with smart gadgets. Usability and familiarity with smart devices for senior persons to utilise and get the most out of smart devices and digital content must be prioritised. A cognitive reaction-based intelligent UI suited for senior persons is proposed in this paper, which is based on the user's cognitive performance and demographics. A cognitive response feedback and demography dataset was built by interviewing a group of elderly in Malaysia. The context of the interview is associated with the unique cognitive keywords that may be anticipated by contextual semantic search. In this paper, two classifiers are used, Support Vector Machine (SVM), and Naïve Bayes (NB), and they are compared in terms of classification performances. The classifiers are validated using k-fold cross-validation (10-folds) using unigram TF-IDF and bigram TF-IDF, and the results were presented using accuracy, precision, recall, and F1 scores. Thus, user interface (UI) pre-sets lists will be matched to the user model based on the dataset classification result and be visualized using a mobile app interface builder.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Personalized Instant Messaging UI Design for Elderly

Heree

Ujir

Hipiny

2022

2022 OITS International Conference on Information Technology (OCIT)

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“…Há evidências de uma contribuição positiva na qualidade de vida dos idosos quando são inseridas tecnologias para auxiliar no seu cotidiano (BRIEDE-WESTERMEYER et al, 2020), porém, os projetos de interfaces de celulares, do tipo smartphone, não levam estas pessoas em consideração e, ao negligenciá-los, oferecem interfaces e experiências incompletos e desafiadores para muitos destes idosos/usuários (ZHAO, MEN, 2016). Muitas interfaces já foram desenvolvidas para tentar preencher esta lacuna, mas a maioria delas são reprovados em testes de usabilidade (ANAM, ABID, 2020).…”

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Usuários idosos e sua relação com celulares: RBSe as contribuições e oportunidades para o Design

Fernandes¹,

Marques²,

Paschoarell³

2020

Blucher Design Proceedings

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Elderly present a decrease in their regenerative capacity, characterizing new demands and needs, especially during the interaction with the technological systems. Some cell phones were developed to serve these users, but the elderly-cell phone interaction depends on the scientific production of different areas of knowledge. The present study aimed to understand the state of the art on the main problems encountered in the interaction between elderly and cell phones, applying a Systematic Mapping Review (SMR). Searches were carried out in 03 electronic databases, and 98 references were collected, which, after applying criteria and filters, 22 important studies were analyzed. The results answered the research question and the objectives; and pointed out several physical, cognitive and emotional problems, which represents an important argument and an expressive contribution to scientific studies in the area of Design and User Experience.

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The usability evaluation on mobile learning apps with gamification for middle-aged women

et al. 2022

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Mobile learning and gamification are becoming increasingly popular, especially in education. Numerous researches suggest that mobile learning apps with gamification can improve student learning. However, there are fewer studies that analyze the gamification effects and usability of mobile apps for middle-aged women. The aim of this study is to propose a new mobile learning app with gamification aspects for the use of middle-aged women in memorizing Arabic words. In the preliminary study, pre and post-tests were conducted to determine the effect of the use of the gamification application on 61 middle-aged women using Kahoot! game. The results from the Kahoot! game shows that participants enjoy learning and can memorize Arabic words effectively, indicating that gamification can motivate learning among middle-aged women. Then the usability of a new mobile app prototype containing learning notes and quizzes for user self-learning purposes was evaluated using three (3) criteria namely effectiveness, efficiency, and satisfaction. The considered indicators to measure the application’s effectiveness are (a) tapping behaviour (number of taps used to perform a specific task), (b) number of attempts (how many times users tried to complete the task successfully), and (c) quiz score (score obtained by user after self-learning using the mobile app). Two variables were used to measure the efficiency of the application: the duration of task completion and the number of requests for help. In order to evaluate the satisfaction, a questionnaire was used to determine how respondents rated the mobile app's usability. The usability evaluation results show that the proposed mobile app was effective as users could utilize all the modules provided and successfully answer the quiz questions.

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Usability Study of Smart Phone Messaging for Elderly and Low-literate Users

Cited by 5 publications

References 20 publications

Personalized Instant Messaging UI Design for Elderly

Personalized Instant Messaging UI Design for Elderly

Usuários idosos e sua relação com celulares: RBSe as contribuições e oportunidades para o Design

The usability evaluation on mobile learning apps with gamification for middle-aged women

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