Today's society faces increasingly "Big Decisions," including those related to strategy, policy, and system of systems lifecycle design. As corporate and governmental "Big Decisions" increase in complexity over time, they affect larger numbers, and more diverse groups, of stakeholders. This paper proposes a framework for decision making, based on the INCOSE Decision Management Process, that adds the perspectives of multiple stakeholder views. Using this framework, the views of diverse stakeholder groups, such as senior leaders, users, competitors, suppliers, civic organizations, and environmental organizations, are combined to facilitate stakeholder-centric perspectives on tradeoffs. The Group Decision Analysis Theorem is applied to combine stakeholder perspectives. Visualizations are utilized to improve stakeholder understanding, clarify relationships, and provide views into tradeoffs. The framework is demonstrated through an example based on space exploration policy. C⃝ 2017 Wiley Periodicals, Inc. Syst Eng 20: 335-356, 2017 Key words: group decision making; decision management; tradeoff study; stakeholder analysis; policy
Stakeholder ManagementStakeholder theory originated in the fields of management and business ethics in the 1980s to address ethical and effective management of corporate constituencies [Freeman, 2010;Parmar et al., 2010]. Stakeholder theory has since been applied to strategy making, policy making, and large systems design; for example, engineering project management [Karlsen, 2002;Newcombe, 2003;Bourne and Walker, 2005;Walker, Bourne, and Shelley, 2008;Yang et al., 2009], watershed improvement [Merrick et al., 2005], innovation development [Vos and Achterkamp, 2006], uncertainty management [Ward and Chapman, 2008], enterprise architecture [van der Raadt et al., 2010], global projects [Aaltonen and Kujala, 2010], water resource management [Keller, Kirkwood, and Jones, 2010], nanotechnology regulation [Hansen, 2010], contamination management [Sparrevik et al., 2011], megaproject management [Eweje, Turner, andMüller, 2012], hydropower project assessment [Rosso et al., 2014], space systems architecture [Golkar and Crawley, 2014], software requirements engineering [Jiang et al., 2009;Lim and Finkelstein, 2012;Babar et al., 2015], portfolio analysis [Ewing, Tarantino, and Parnell, 2006], and tradeoffs between economic and environmental objectives [Gregory and Keeney, 1994].The term "stakeholder" in the broadest sense is defined in the literature of stakeholder theory as "any group or individual who can affect or is affected by the achievement of the Systems Engineering