User acceptance of E-Government Services Based on TRAM model

Adiyarta, Krisna; Napitupulu, Darmawan; Nurdianto, H; Rahim, Robbi; Ahmar, Ansari Saleh

doi:10.1088/1757-899x/352/1/012057

Cited by 25 publications

(17 citation statements)

References 17 publications

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“…Our study found that optimism has a positive influence on readiness to use e-voting system by Oyo state citizens. This finding conforms with some previous studies such as Adiyarta et al (2018), Lin et al (2007), Hallikainen and Laukkanen (2016), Ali et al (2015), Nugroho and Fajar (2018), Parasuraman (2000), Rojas-Méndeza and Parasuraman (2015) and Smit et al (2018). Optimism means the positive attitude people exhibit towards technology such as perceived level of control, technology’s flexibility, convenience and efficiency (Parasuraman, 2000).…”

Section: Resultssupporting

confidence: 91%

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Adoption and use of electronic voting system as an option towards credible elections in Nigeria

Omotayo

Adekunle

2021

IJDI

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Purpose This study aims to investigate the adoption and use of electronic voting (e-voting) system as an option to credible elections in Nigeria, as well as the factors that could influence the readiness of Oyo state citizens in Nigeria to use the system. Design/methodology/approach The study adopts the survey research design, while the Technology Readiness Acceptance Model provides the theoretical framework. A two-stage sampling procedure (random and convenience) was used to select 500 Nigerian citizens, who are of voting age, while data were collected with a structured questionnaire. Findings Findings reveal that the citizens are ready to use the e-voting system if adopted by the Nigerian Government. Optimism and innovativeness are positively correlated, and perceived discomfort and perceived insecurity are negatively correlated, with readiness to use e-voting system by Oyo state citizens. The Technology Acceptance Model constructs (perceived usefulness and perceived ease of use), as well as computer self-efficacy also have positive correlations with readiness to use of e-voting. Research limitations/implications The population of the study was limited to only citizens in one state of the federation; hence, the results cannot be generalised to all citizens in Nigeria. Practical implications The study contributes to existing knowledge on adoption and use of technology and confirms that optimism and innovativeness are motivators and discomfort and insecurity are inhibitors of intention to use and actual usage of technology. Hence, these constructs should be taken into account and promoted when Nigeria is planning to adopt the e-voting system. Social implications This paper could assist the Nigerian Government on the factors to consider when implementing the e-voting system. Originality/value This paper is one of the first pieces of empirical research that attempted to investigate the factors that could promote acceptance and use of the e-voting system in Nigeria.

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Section: Resultssupporting

confidence: 91%

“…This category of technology adopters has less complex belief sets about new technology (Karahanna and Straub, 1999). Several studies, such as Adiyarta et al (2018), Başgöze (2015), Buyle et al (2018), Nugroho and Fajar (2018), Rojas-Méndeza and Parasuraman (2015), Smit et al (2018) support this finding.…”

Section: Resultsmentioning

confidence: 72%

Adoption and use of electronic voting system as an option towards credible elections in Nigeria

Omotayo

Adekunle

2021

IJDI

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“…This interactive nature is intended to facilitate the integration between the various components in the decision-making process such as procedures, policies, analytical techniques, and experience and managerial insight to establish a flexible decision framework [23], [24]. Decision Support System is a computer-based information system that generates various decision alternatives to assist management in handling various structured or unstructured problems using data and models [25]- [33].…”

Section: Methodsmentioning

confidence: 99%

Technique for Order Preference by Similarity to Ideal Solution as Decision Support Method for Determining Employee Performance of Sales Section

Siahaan¹,

Djanggih²,

Aswari³

2018

Preprint

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Employees are the backbone of corporate activities and the giving of bonuses, job titles and allowances to employees to motivate the work of employees is very necessary, salesman on the company very much and to find the best salesman cannot be done manually and for that required the implementation of a system in this decision support system by applying the TOPSIS method, it is expected with the implementation of TOPSIS method the expected results of top management can be fulfilled.

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“…Furthermore, optimistic individual trusts that technology will grant a large number of values and useful functions for them to complete their job in the most efficient and effective way (Pham et al, 2020). Moreover, an individual with high optimism traits is found to convince themselves that new technologies are beneficial to them in boosting their productivity (Adiyarta et al, 2018).…”

Section: Motivators Of Tr -Optimism and Innovativenessmentioning

confidence: 99%

A Review on Technology Readiness Concept to Explain Consumer’s Online Purchase Intention

Ismail

Wahid

2020

IJIM

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Recently in Malaysia, a substantial number of consumers have been found to be avoiding online shopping as they prefer to shop in physical stores. This scenario brings up the issue of whether Malaysian consumers are ready technologically to shop online. To tackle this issue, a review of the concept of technology readiness is made to help explain Malaysian consumers’ online purchase intention behaviour. Technology readiness is chosen here because the concept reflects an individual’s predisposition in the usage and adoption of new technology. For the purpose of this review, this study selects technology readiness concept as proposed by Parasuraman (2000). From the review, this study found that technology readiness has been measured in the past either as a single (unidimensional) or a multidimensional construct involving four factors, namely, optimism, innovativeness, discomfort and insecurity. A summary on past researchers’ findings in identifying the relationship between technology readiness (and its proposed dimensions) with technology usage is included in this review. For example, technology readiness was found to have a significant influence on behavioural intention in using mobile commerce to purchase travel-related service. Additionally, technology readiness motivator (optimism and innovativeness) and inhibitor (discomfort and insecurity) were identified to be related to intention to use technology. Based on the review, this study proposes a model to help explain the user’s intention to purchase online situation. In the proposed model, both technology readiness motivators and inhibitors are suggested to show positive and negative influences respectively on the user’s intention to purchase online. This review is thought to be beneficial to many. For instance, researchers would find insights on the usefulness of technology readiness and on how it has been and can be applied for further investigation. As for marketing practitioners, the review would help guide them understand the influence technology readiness has on consumers behaviour intention in adopting online shopping which they could apply for future marketing strategy.

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User acceptance of E-Government Services Based on TRAM model

Cited by 25 publications

References 17 publications

Adoption and use of electronic voting system as an option towards credible elections in Nigeria

Adoption and use of electronic voting system as an option towards credible elections in Nigeria

Technique for Order Preference by Similarity to Ideal Solution as Decision Support Method for Determining Employee Performance of Sales Section

A Review on Technology Readiness Concept to Explain Consumer’s Online Purchase Intention

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