“…The poor Internet connection speed and inferior ICT infrastructure in developing countries (particularly in Africa) may result in different cultural and usage characteristics versus developed markets. Additionally, there is also inadequate research inquiry in developing economies, particularly regarding cross‐continental studies, and few have investigated demographic and usage variables influence on YMC (Balakrishnan & Manickavasagam, ; Duh & Struwig, ; Lesame, ; Petzer & De Meyer, ). Therefore, the main aims of this paper are to consider the influence of YMC on awareness and knowledge among Gen Y in South Africa (SA) and Romania (RO) and to ascertain whether country, demographic, and usage variables have an effect on the cognitive attitudinal relationship, which will show if heterogeneity occurs within this generational cohort, as mandated by Bolton et al (), Duh and Struwig (), Zhang, Omran, and Cobanoglu (), and Zambodla ().…”