User experience measurement of adaptive online module system using user experience questionnaire

Hidayat, Arief; Utomo, Victor Gayuh

doi:10.1088/1742-6596/1918/4/042146

Cited by 2 publications

(2 citation statements)

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“…Tus, this study adopts continuance intention as a dependent variable to explain students' continuance use of SMIS. UX is the key to develop a bond between a user and a product, system, or service [33]. In addition, UX is considered a determining factor for the success of a technology [33].…”

Section: Research Model and Hypothesesmentioning

confidence: 99%

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Evaluating Students’ User Experience on Student Management Information Systems

Kuadey,

Ankora,

Adjei

et al. 2024

Advances in Human-Computer Interaction

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Studies evaluating students’ UX of applications that will influence their continuance use of educational systems in Higher Educational Institutions (HEIs) have not been sufficiently addressed in the African region, specifically in Ghana. Thus, conducting a study on students’ UX of systems in HEIs will enhance students’ interest in continuing to use such systems. Therefore, this study examines students’ user experience (UX) and how it impacts their continued use of the Student Management Information System (SMIS). The study proposed a research model by integrating user experience questionnaire (UEQ) constructs with continuance intention to use. The study adopted an online questionnaire to collect data from 415 students at Koforidua Technical University (KTU). The partial least square-structural equation model (PLS-SEM) method was used to evaluate the proposed model’s reliability, validity, and relationship among the constructs. The UEQ data analysis tool was used in analysing the data. The study’s findings showed that attractiveness, perspicuity, efficiency, stimulation, and novelty significantly influenced students’ continuance intention to use the SMIS. However, dependability did not significantly affect students’ continuance intention to use the SMIS. Also, the study’s findings on the benchmark results showed that attractiveness, perspicuity, and stimulation were categorized as good, while dependability, efficiency, and novelty were categorized as excellent. These findings offer valuable insights for UX designers and developers aiming to create engaging and intuitive SMIS solutions. Also, it will provide students feedback on system UX that can be incorporated into future release updates. Furthermore, this research contributes significantly to the understanding of student UX with SMIS in developing country HEIs and its impact on continued usage.

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Section: Research Model and Hypothesesmentioning

confidence: 99%

“…UX is the key to develop a bond between a user and a product, system, or service [33]. In addition, UX is considered a determining factor for the success of a technology [33]. In measuring UX, Laugwitz et al [34] developed a UEQ.…”

Section: Research Model and Hypothesesmentioning

confidence: 99%