User involvement in building design – a state-of-the-art review

Caixeta, Michele Caroline Bueno Ferrari; Tzortzopoulos, Patrícia; Fabrício, Márcio Minto

doi:10.11606/issn.2317-2762.posfau.2019.151752

Cited by 12 publications

(23 citation statements)

References 43 publications

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“…Users also influence decisions on design options. This level of involvement represents the highest in the building design process, according to various authors (e.g., [14,49]). In fact, there are two other levels of user involvement, as explained by Caixeta et al [14]: the informative level and consultative level.…”

Section: Lean Approach In Healthcare Projectsmentioning

confidence: 99%

“…Capturing the needs is usually done in a hurry [1]. They are often established without participation from key client stakeholders [14]. Needs are mainly conceptualized by design professionals at a single point in time, based on interviews, examination of client documents, visits to similar facilities, and meetings with client representatives [40,41].…”

Section: The Nature Of the Client And The Need In Healthcare Projectsmentioning

confidence: 99%

“…Having said that, design professionals should comprehensively define client needs to align them with healthcare building designs [5,13,14]. However, conventional project definition practices have been proven to be inadequate since they lead to alignment problems between client needs and design solutions [11,13,15].…”

Section: Introductionmentioning

confidence: 99%

“…To address this issue, participatory approaches, namely Lean-led Design, have been proposed [14,18]. Unlike the conventional mindset, this approach empowers the users during the project definition process in order to improve the usability and operability of the building to be designed [19].…”

Section: Introductionmentioning

confidence: 99%

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The Challenges and Advantages of Implementing a Lean-Led Design Approach

Chbaly

2022

Architecture

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Healthcare projects, like other complex projects, begin with a project definition phase, where client needs are identified, and design solutions are proposed. All decisions related to this phase have an important impact on workspace conditions. Nevertheless, traditional methods of project definition management have been proven to be inadequate. An ill-defined project might lead to an increase in hospital-acquired infections or patient mortality. Participatory approaches such as Lean-led Design—in which clients including users play an important role from the beginning—are proposed to address this problem. This paper aims to identify and analyze the advantages and difficulties of Lean-led Design during the project definition process. A single case study was used to explore these issues. The case study chosen was a mega Canadian hospital project that implemented a Lean-led Design approach. Data were collected using archive research and semistructured interviews. This paper will help AEC industry stakeholders to understand the advantages and challenges involved in implementing a Lean-led Design approach. The findings of this study could help architects as well as managers to concentrate their efforts on significantly relevant issues.

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Section: Lean Approach In Healthcare Projectsmentioning

confidence: 99%

Section: The Nature Of the Client And The Need In Healthcare Projectsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

The Challenges and Advantages of Implementing a Lean-Led Design Approach

Chbaly

2022

Architecture

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“…User-inclusive approaches such as Lean-led design have been suggested to address this issue [15,16]. Specific to hospitals, this structured approach has been recently proposed to be recruited throughout the process of project definition, starting from identifying client needs to proposing conceptual design solutions [16].…”

Section: Introductionmentioning

confidence: 99%

Towards a Framework for Promoting Communication during Project Definition

2021

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Project definition refers to the first three stages of a project life cycle, namely planning, programming, and preliminary design during which client needs are identified and translated into design solutions. An ill-defined hospital project definition may lead to hospital-acquired infections or patient mortality. The traditional management practices have been proved to be inadequate since architects usually do not communicate with users, and thus do not have detailed knowledge about how services are performed in the building. There is the need for more knowledge about the subject to improve and thus promote client value generation. This study first reviews factors that impact the communication between architects and clients during project definition based on the literature. The study then offers a framework based on these factors to help managers assess and improve communication between professionals and clients. The validity of the framework will then be empirically validated and revised based on findings of a longitudinal mega-hospital case study. The main objective of the current investigation is to improve the project definition practices of complex projects, and the assumption is that an effective communication provides more value to end users, as well as better project performance in terms of environmental and social sustainability.

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Studying interaction density in co-design sessions involving spatial augmented reality

Guefrech

Boujut²,

Dekoninck³

et al. 2022

Res Eng Design

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The participation of end-users in co-design sessions has always been challenging. Despite a long history of trials and research, finding the best way to go about this form of collaboration in early innovation phases is still an open question for many companies. At the cutting edge of innovation, design agencies are becoming increasingly involved in co-design today. Direct face-to-face collaboration with end-users is a key factor for the success of codesign, and ICT solutions must therefore allow active involvement of all participants and their direct interaction. This paper reports an original evaluation of a Spatial Augmented Reality (SAR) environment dedicated to supporting co-design sessions. It investigates collaborative interactions and explores the role of design artefacts in the collaborative process. Observations of a conventional co-design situation are compared with those of sessions assisted by SAR technology. These two contrasting environments reveal both similarities and differences. The results show that within the SAR-supported environment there is an increase in end-users' interaction density within the design activities. We observed that providing tangible artefacts augmented by digital content increased the density of interactions and encouraged greater sharing in co-design meetings.

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User involvement in building design – a state-of-the-art review

Cited by 12 publications

References 43 publications

The Challenges and Advantages of Implementing a Lean-Led Design Approach

The Challenges and Advantages of Implementing a Lean-Led Design Approach

Towards a Framework for Promoting Communication during Project Definition

Studying interaction density in co-design sessions involving spatial augmented reality

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