User modeling and Web-based customazation techniques: An examination of the published literature

Ontological user modelling and semantic rule-based reasoning for personalisation of Help-On-Demand services in pervasive environments

“…Some existing approaches in this area include the use of a Bayesian network [26] or the Dempster-Schafer theory of evidence [27]. In general, current research relating to user modelling and personalisation has focused more so on improving aspects such as a user's experience via information retrieval methods [28] or interactions via personalised user interfaces [3].…”