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Purpose This study aims to identify the significant exit barriers encountered by tenants in public rental housing and analyze the moderating effects of sociodemographic factors on tenants’ decisions to leave public rental housing. Design/methodology/approach This study applied a quantitative methodology. Questionnaire survey was used as its main instrument for data collection. Responses were gathered from 328 tenants in the Program Perumahan Rakyat (PPR) through stratified random sampling. Data were analyzed using structural equation modeling partial least square (SEM-PLS). Findings The findings reveal that housing availability and the exit programs by DBKL are the most significant factors influencing exit barriers. Tenant income also impacts their decision to remain, as available housing often does not match their income levels. Policymakers and relevant agencies should collaborate to help tenants increase their income, facilitating their transition out of public rental housing. Research limitations/implications This study is limited to the factors influencing the tenant from exiting PRH. Furthermore, the study specifically targeted those who rent public housing under DBKL administration may neglect the perspectives of other stakeholders, such as DBKL management, property owners and policymakers. Therefore, the findings are insufficient in representing tenants other than those under the DBKL’s administration. While the causes may be similar, the opinions and consequences would vary among other tenants depending on their socio-demographic profiles. Practical implications This research offers a more comprehensive understanding of the exit barriers tenants’ encounter in PRH. The results gained from this study will assist policymakers in developing a more comprehensive initiative that will assist tenants in exiting PRH. DBKL can effectively engage PRH tenants to provide a strategic departure mechanism for better solutions. Furthermore, DBKL can offer aid in locating cheap housing options for tenants who may have limited access to information on the availability of such homes. Social implications This discovery will also be advantageous for prospective tenants who have been on the waiting list for several years, eagerly awaiting the vacancy of units previously occupied by other tenants. Furthermore, residents who successfully vacate public rental housing (PRH) will need to be considered for incentives to promote the success of the housing pathway. This will lead to the attainment of the equitable allocation that has been identified as the primary concern of PRH. Originality/value This study seeks to clarify the exit barriers encountered by tenants in PRH and identifies the significant factors contributing to the low turnover rate of tenants. The study is relevant for DBKL and policymakers in promoting the success of housing pathways to ensure fairness and efficiency in the principles of public housing.
Purpose Urban population growth has increased housing density, which has expanded the construction of low-cost low-rise residential in urban areas. Good building performance and effective low-cost low-rise residential quality lead to higher user satisfaction and improve building sustainability. This study aims to focus on the factors influencing the sustainability of low-cost low-rise residential in the West Malaysia urban area to assess resident satisfaction. Design/methodology/approach A mixed-mode approach with both qualitative and quantitative were used in this study. Semi-structured interviews were conducted with 12 stakeholders to identify the common factors influencing sustainability in low-cost low-rise residential. Subsequently, questionnaire surveys were formed and distributed among building users to determine the satisfaction level with low-cost low-rise residential building performance. Findings The finding demonstrates that accessibility is the key factor to achieving sustainability of low-cost low-rise residential. The finding also related to the factor that influences both stakeholders and building user satisfaction levels. This study also identifies key areas that require attention to improve user satisfaction with building sustainability and building performance of low-cost low-rise residential. Originality/value This study aims to determine stakeholder and building user satisfaction levels in relation to the sustainable building factor. A few indicators have been set up to identify the factors that most influence the sustainability and environment of low-cost low-rise residential buildings. Each subchapter has a few recommendations to improve the performance of low-cost low-rise residential. Each of the factors mentioned is related to social, economic and environmental sustainability. In addition, the study discovered a strong connection between low-cost low-rise residential performance and user satisfaction.
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